Call Transcription is Now Available in 60+ Languages. You can set it up on the General tab under Account Settings according to your language preferences to enable it ..read more

We're pleased to announce a new integration with Wazo, a comprehensive Unified Communications as a Service (UCaaS) platform known for its APIs and customizable solutions for Managed Services Providers (MSPs) offering tailored communication systems.  This integration brings capabilities such as easy trunk creation, Direct-Inward Dialing (DID) numbers management, and streamlined call routing for incoming and outgoing calls to create unique communication solutions adapted to customers’ needs.  For step-by-step guidance on using these features with your VoIP.ms account, check out our Wik ..read more

We're thrilled to announce that you can use Vodia PBX with VoIP.ms to send and receive text messages (SMS) for commercial needs. Before this integration, VoIP.ms users could use Vodia to make and receive calls. This new capability seamlessly enhances the robust voice features of your system with the added convenience of SMS. Learn more: HERE ..read more

We are pleased to announce that the VoIP.ms Developer Log has been repurposed to a full Change Log for a better transparency with our customers. This Change Log will be easily accessible and regularly updated, detailing every alteration made in our system, regardless of its scale. By doing this, we aim to foster a culture of transparency and accountability, ensuring our customers are always informed.  ..read more

We're excited to announce that our platform now offers the ability to delay the transcription of calls or voicemails by up to 60 seconds. This means you can easily avoid capturing unnecessary information, ensuring your transcriptions include only necessary details.  To learn more on how to activate this feature, please visit our Wiki Page.  ..read more

We are pleased to announce that now you can easily view and update the Caller ID Name (CNAM) for your numbers. This feature is accessible in the "Manage DID(s)" section under the "DID Numbers" menu in your customer portal. Simply click the ID card icon next to your number for a quick consultation and request modifications. This enhancement is designed to provide you with greater visibility over your VoIP.ms services ..read more

We are pleased to inform you that we now support the 'Mental Health Hotline' dial code 988 on all servers for Canada.  Effective today, the hotline is available nationwide, ensuring that anyone in need can reach out 24/7, in both English and French, for calling and text.  To learn more about all Dial Codes supported by VoIP.ms, check our Wiki page HERE.  ..read more

We are pleased to inform you that, effective today, you can port in VoIP.ms your toll-free numbers to be used as fax numbers. This is available whether you're bringing a number from a different provider or utilizing a toll-free number you already have with us.  To port in your numbers from another provider, navigate to 'DID Numbers' and select 'DID Portability'. You will find an option to port it in as a Fax number. If you're looking to do an internal port in of your VoIP.ms toll-free numbers to fax, simply open a support ticket and specify the number.  For more details, please refer ..read more

We are thrilled to announce the launch of VoIP.ms Community Forum, and we can't wait for you to hop on board!  There are numerous benefits to joining our community, such as:  Have discussions around VoIP.ms features and API integrations  Learn more about integrating VoIP.ms with Technology Partners  Learn from tips and advanced users  Stay up to date with the latest news and announcements  Note that our new community forum will replace our existing Facebook community group.  Join the community right now: https://community.voip.ms/  We will see you ther ..read more

Due to increased customer requests, we’re thrilled to share that you can now integrate your audioconference feature with your Digital Receptionist (IVR). Effective immediately.  The improvement provides greater flexibility and convenience when setting up a Digital Receptionist, allowing callers to be easily connected to audioconferences.  Learn more in our Wiki article: https://wiki.voip.ms/article/DigitalReceptionist_IVR  ..read more