The pandemic hasn’t left much room for long-range planning. Hospitals and health systems spent much of the past year in a state of emergency, grappling with shuttered clinics, staff shortages, taxed ICUs, and other day-to-day crises. Telehealth proved to be a lifeline, but for many organizations that meant launching and scaling telehealth solutions as quickly as possible to meet the overwhelming need. The focus was on speed, not strategy. Now that the dust has begun to settle, healthcare providers are taking stock of the wins, losses, and lessons from their experience with telehealth during th ..read more

Social determinants of health (SDoH) – the economic and social conditions that influence individual and group differences in health status, like education, economic stability, etc. – account for upwards of 80% of a population’s health outcomes (National Academy of Medicine). Telehealth and other digital tools have the power to democratize access to care helping to improve care outcomes for all. Together with our partner Google Cloud, we examined five ways telehealth can help account for SDoH and make healthcare more accessible. Specifically, we explore how telehealth can: Remove distance as a ..read more

We are proud to announce that our C500 telemedicine cart has won the “Best Virtual Care Solution” award from MedTech Breakthrough, an independent market intelligence organization that recognizes the top companies, technologies and products in the global health and medical technology market. This is our second MedTech Breakthrough award win, having also won “Best Overall TeleHealth Solution” in 2020, and we continue to be honored by the recognition of the value of our solutions and the impact they are having on healthcare. “Virtual care is one of the most critical and exciting healthcare techn ..read more

As COVID-19 vaccines continue to be rolled out and a post-pandemic world seems within reach, it is still important to reflect on the past year and how our clients exemplified telehealth excellence and led the way in providing and expanding access to quality care. This past year, our clients have continuously risen to the occasion, demonstrating unparalleled strength and resilience while pushing the boundaries of what is possible through virtual care. To recognize these achievements and highlight those who have shown exceptional vision and leadership, Amwell is proud to announce its annual Cli ..read more

While the COVID-19 pandemic has presented countless challenges to delivering healthcare, it has also created opportunities — particularly in establishing, expanding, and refining telehealth strategies. In 2020, the Federal Communications Commission’s (FCC’s) COVID-19 Telehealth Program was one of those key opportunities for healthcare facilities across the country. The FCC COVID-19 Telehealth Program was established by Congress as part of the CARES Act to provide healthcare providers with immediate support by funding their virtual care strategy, and enabling patients to continue to receiv ..read more

Congratulations to the winners of the 2020 Amwell Client Awards! As we do each year, the Amwell team has selected from a highly competitive field of clients those who stand out for their innovation and achievement in telehealth. Our clients are an endless source of inspiration for us, and we conceived these awards six years ago to share their success stories and spur the entire telehealth ecosystem to new heights. The effort and dedication these awards represent are especially meaningful to us this year. At a time of tremendous stress and uncertainty for our healthcare system and our nation a ..read more

As part of our broader marketing strategy, Amwell works to drive awareness and understanding of telehealth — helping people to access high-quality care when and where they need it. While our efforts to inform and educate consumers about virtual care continues across many diverse channels, we believe it is important to pause our spend with Facebook and Instagram in support of stopping unmonitored posts related to hate, violence and racism. At Amwell, we stand together with many in supporting equality and respect for all. Amwell’s advertising policy is to seek to avoid publishers that: Advocate ..read more

When COVID-19 started spreading like wildfire in early March, no one realized how quickly we would be forced to adapt our lives and the traditional practice of medicine. While hospitals in hotspots struggled to stay afloat amid a surge of patients newly diagnosed with COVID-19, ambulatory providers found themselves upended from their routine patient encounters and had no choice but to adopt or at least consider telehealth. In recent months, virtual visits have surged and are expected to exceed 200 million this year, much higher than projections.1 This growth is on pace with the spread of ..read more

Norman Regional Health System, a rural health system in Oklahoma, recognized that patients needed an easier way to get care while self-isolating during the COVID-19 pandemic. To provide that care, Norman Regional turned to virtual health. The health system greatly ramped up its telehealth offering, onboarding and training nearly 200 providers over the course of 72 hours. These efforts resulted in a drastic increase in virtual visits during the pandemic. Here’s a look at how the health system integrated telehealth into its COVID-19 response: Prior to COVID-19 Norman Regional Health System had a ..read more

Head outside your home right now and you’ll likely see empty streets, vacant tables at restaurants, and deserted shelves at grocery stores. Conferences, sporting and theatrical events are being canceled; schools largely suspended. Turn on the TV and you’ll be met with news about a race to create a COVID-19 vaccine and treatment, which doesn’t currently exist. You’ll hear about overwhelmed hospitals and a strain on our current healthcare system. For the general public, especially for people who regularly suffer from anxiety, this new normal can be highly overwhelming. The reality is that many i ..read more