How does that old saying go? “Necessity is the mother of invention.”  While the origins of that quote may be unknown, the lessons and the message rings true today. Innovation is almost always sparked by necessity, and in these trying times that we are operating in right now, by crisis. And nowhere is that more true than the banking industry.  On this episode of Digital Transformation Pioneers, we sit down to talk with Darcy Rippon to talk all about:  -How the banking industry is rapidly adapting in the face of crisis -The steps that an organization should take if they’re looking ..read more

Do you tackle issues by thinking horizontally or vertically? Vertical problem-solving says: “If I drill down to X issue, I can improve Y process.” But with this top-down approach, we’re treating each issue within a vacuum, solving it as if it were a siloed pain point. Yet in reality, what affects one department’s digital landscape, always affects another.  It’s time to start thinking *horizontally* — tackling digital transformation across the organization as a holistic issue. In this episode, Scott Bendle shares his tips on how to start tackling digital issues horizontally. Scott is the C ..read more

A disruptive solution unlocks differentiation and profitability … but only if it’s implemented successfully. Chris Hanebeck came on this episode to discuss how to drive successful transformation adoption. Chris is the Founder and CEO of Truckl, a disruptive trucking platform that is helping reduce the $6B losses that trucking companies face every year due to late trucks and missing paperwork. This is one of many projects Chris has helped successfully drive to completion — he’s been working with disruptive innovations and inventors for 25 years. What we talked about: For a new solution to be s ..read more

Roy Moore is the Senior Salesforce Developer at a nonprofit in Colorado Springs. He came into his role through the back door, asking IT questions he didn’t know the answers to. He remembers the confusion of those conversations, how so much of their “tech-speak” was lost in translation. It’s given him a perspective that now allows him to help end users understand hard topics ..read more

What if Thomas Edison never figured out a way to deliver the lightbulb to the masses? One of the largest power conglomerates would possibly have never existed. We might think a little more about how often we use electricity in our lives. Vice president and CIO for Emerging Regions at GE Power, Michelle Wu, gives us valuable insight into promoting your organization from within. Learn how digital transformation has helped the Edison Electric Light Company evolve into GE ..read more

Today’s guest is Remi Beaudouin, Chief Strategy Officer at ATEME.   If you watch on-demand content on your TV or computer, it’s very likely that it’s been produced at some point in time by ATEME. More than 95% of their business is done outside of their HQ in France.   Like any other domain, the TV and on-demand content industry is in a period of transformation. Also like any other industry, some people are reluctant to change—but at some point they have to ..read more

What do you think of when you think of the hotel industry? A friendly front desk clerk? Someone coming to the curb to take your luggage inside so that you can get checked in? Free coffee in the lobby? Or a cookie perhaps? Whatever you think of the hospitality industry, Tracy Bingham, Owner of Know Now UK, is here to tell you that beneath the surface there is so much more happening than the average hotel goer will ever realize ..read more

When we think of Digital Transformation Pioneers, we usually think of software pioneers and other “digital” businesses. Hotels are anything but that. Yet, behind the lovely experiences you get at the best hotels, there are mounds of data from thousands of transactions a day. This means that not even hotels can ignore the importance of digital transformation. In this episode Lyn MacDonald, Group Marketing Director at MacDonald Hotels & Resorts, talks about how she worked with MacDonald’s IT team to get their data up to GDPR standards, as well as how data has enhanced the customer experience ..read more

Luis Suarez is a self-proclaimed “digital nomad” who lives in the Canary Islands of Spain. Oh, and he hasn’t used email in 11 years. As the Digital Transformation and Data Analytics Advisor at Panagenda, Luis examines data for email systems, yet he ditched the tool over a decade ago and hasn’t looked back—and his work in email data has only served to confirm his decision. In this one, he talks about why we shouldn’t be afraid to come out from behind firewalls in our jobs, why not using email is less about tools and more about mindset, and how different generations and working styles are affect ..read more

Consider the terms “technical innovation” and “digital transformation.” “Rope” probably isn’t the very next word you think of. Maybe we’re all thinking too conventionally. Digital Transformation Pioneers aren’t conventional. They’re pushing the limits of innovation, in every industry, in every possible function. They use technology in unexpected ways, sometimes for surprising industries. Dean Haverstraw is one such individual. On our latest episode of our Digital Transformation Pioneers podcast, Dean jumped in and told us 3 game-changing lessons he’s learned about digital transformation. (And ..read more