Scammers target seniors more aggressively than any other group. Recognizing the most common scams helps prevent your money and personal information from getting stolen. Red Flags When you’re contacted by someone—even if it’s someone you think you can trust— it’s wise to check for some common red flags. Pressure to act quickly. Scammers know that if you do your research, you’ll see through the scam. To prevent this, they will often pressure you to respond quickly. They might do this by claiming they have a warrant for your arrest, threatening that you’ll lose access to your account, saying that ..read more

No matter how tech savvy you are, cybersecurity should be top of mind anytime you use the internet. If that sounds overwhelming, don’t stress. You don’t need to be an expert. Good cybersecurity isn’t complicated. Whether you’re messaging with friends, streaming music, watching movies, buying clothes, or paying bills, there are basic cybersecurity rules anyone can follow. Use the Right Cybersecurity Tools The first line of defense against hackers and thieves who want your personal and financial info is to make sure the antivirus software on your device is up-to-date. Antivirus software helps pr ..read more

In today’s uber-connected online world, the risk of identity theft is hard to avoid. But there are ways to minimize identity theft risks and stay ahead of scammers and thieves who want your personal information. Know the Risks According to the Pew Research Center, nearly 30% of Americans were impacted by at least one of three kinds of major identity theft within the previous 12 months of being surveyed. The most common was fraudulent charges on their credit or debit card (21%), while 8% had someone take over their social media or email without their permission, and 6% had someone try to open a ..read more

Partners in Fraud Prevention Fraud prevention is a very important feature of your financial security. As your financial partner, we continually monitor and enhance security measures to ensure your private information stays secure. We’re Proactive We are on the lookout for purchases which may not fit your pattern. When we see something unusual, we’ll text or call to ensure the purchase is authorized. New data breaches are in the news all the time. You may or may not remember if you used your card at a particular store chain during the announced date ranges, but don’t worry. We receive lists of ..read more

HHCU Takes Precautionary Measures Against Credential-Stuffing Requests As an ongoing effort to continuously improve the online and mobile banking experience for its members, Hoosier Hills Credit Union (HHCU) recently upgraded its mobile apps and website with increased security measures against the ever-rising threat of credential-stuffing attacks. HHCU already had various security measures in place prior to this implementation. This latest update only enhances the level of security for HHCU’s online and mobile banking environment as a part of the our dedication to create the best virtual exper ..read more

Perhaps no group of people keep better track of current events than those who make their living defrauding others. Whether they disguise their schemes in COVID-19 response or pretend to be your banking partner, knowing what to expect helps keep you and your funds protected from fraud. We will NOT ask you for the information below and members should not reveal it to those who inquire. Full or complete Social Security number Online/Mobile Banking password PIN number Secure access codes If you are ever unsure of whether a call, text or email you receive is from Hoosier Hills Credit Union, you a ..read more

Dispute Tracking for Online/Mobile Banking A driving factor behind our decision to upgrade our Online and Mobile Banking system this year was the ability to continue to build upon it by adding new features for our members. We are very pleased to introduce one of these to you today. Dispute Tracking allows you to flag unrecognized charges from within Online or Mobile Banking as soon as you see them, saving you time and helping to better protect your account. You can find step by step instructions to help you submit a dispute on our Online Education page. As always, if you suspect someone has un ..read more

Hoosier Hills Credit Union wants our members to be educated and up to date on the latest schemes so you can keep your funds fully protected. A current popular scheme is the money mule scam.   A Money Mule Scam occurs when the victim, often unknowingly, acts as a “mule” to transfer money so criminals avoid financial institutions. Commonly, they lure their victims in through online dating, advertising work-at-home jobs, or even prizes online. Once the criminal sends money they’ll ask you to send it to someone else, typically someone you don’t even know. Often, they will instruct you to use ..read more

Coronavirus-Related Fraud We want to make members aware of reports of identity thieves who are attempting to take advantage of the global conversation surrounding Coronavirus (Covid-19). Here’s what you need to know: Fake websites – Thieves can create websites to collect your personal information. These sites may purport to be for donations, job applications or sales of cures and protective gear such as face masks. Government Issued Funds – Government officials are currently working on financial relief packages related to the Coronavirus pandemic, but be aware of identity theft attempts design ..read more

Lonely Heart Scams Protecting our members from fraud is a priority for us at Hoosier Hills Credit Union. One of the most insidious types of fraud we see are Lonely Heart, or Romance Scams, because they combine traditional theft with the emotional betrayal of someone who has built a relationship for the sole purpose of profiting from it. According to the FTC, losses due to romance scams rose by more than 300% between 2015 and 2018, from $33 million to $143 million. Your Credit Union can help you spot red flags and patterns that we’ve seen in other situations. Some of these red flags include: Th ..read more