In 2023, intranets, digital workplaces and digital employee experience (DEX) continue to play a critical role in supporting employees in their roles and daily work.  They help employees get things done, stay informed and be productive. They enable collaboration, nurture organisational culture and even improve customer service. Investing in digital workplace technologies is a strategic choice that brings many benefits. Hybrid and remote working patterns are still evolving, but both intranets and digital workplaces enable the successful ability to work from anywhere. The 2023 Intranet and D ..read more

Every Microsoft 365 and digital workplace team wants to drive better adoption and usage of tools across the digital workplace, encouraging users to get the very best out of the applications they have access to. But providing guidance on which tool to use when and for what scenario has it challenges, particularly in the areas of communication and collaboration. This is particularly true when tools have overlapping features, where you can achieve similar results using Yammer, Microsoft Teams or a SharePoint team site. In this post we’re going to cover some of the ways that leading intranet and d ..read more

In 2022, intranets, digital workplaces and digital employee experience are proving to be areas for strategic investment that makes an essential contribution to the working life of employees and the organisations they work for. With hybrid and remote working patterns still continuing from the pandemic, we continue to lean on the digital workplace as a critical enabler of our day-to-day work. Employees also expect better experiences from their workplace technology, closer to the apps and websites they use in their consumer life; sometimes these are accessed via mobile devices. And while not ever ..read more

In 2021, intranets, digital workplaces and digital employee experience have proved to be critical in ensuring business continuity, engaging employees and keeping everyone informed during an incredibly difficult year. The digital tools and important information that employees access every day have proved to be of incredible value; similarly, the teams behind these channels have played a huge role in helping individuals, teams and businesses navigate the challenges of COVID-19. The 2021 Intranet and Digital Workplace Awards show the very latest trends in intranets and digital workplaces. They co ..read more

The landscape of enterprise tools and systems isn’t getting simpler over time. Quite the opposite: whole new platforms are being put in place which offer substantial increases in capability, but often alongside other tools (instead of replacing them). In many respects, this is good news, as employees have often been lumped with ‘second-best’ tools that lag far behind consumer offerings. What we know, however, is that employees won’t necessarily understand the differences and usage of these systems, and they don’t want to spend the time to find out. Fair enough! Our goal must be to provide simp ..read more

In 2020, intranets, digital workplaces and digital employee experience have proved to be vital in allowing organisations and employees to work through highly volatile and challenging times. Even in more normal circumstances, organisations are implementing intranets and digital workplaces that are making a real difference by delivering exceptional digital employee experiences (DEX). These solutions are helping employees, driving efficiencies and supporting strategic goals. The 2020 Intranet and Digital Workplace Awards once again show that intranets and digital workplaces are still moving forwa ..read more

In the world of agile, lean and startups there’s great love for what’s called a “canvas”. This is a fancy new name for what might previously have been called a “plan on a page”. The power of these artefacts is that they help clarify and sharpen thinking. They also force proposed approaches to be simplified to just a single page, making it easy for others to digest and understand them quickly. Some common examples include: Business Model Canvas Lean Startup Canvas Mission Model Canvas (for non-profits) In the world of intranets and digital workplaces, the use of these types of business model c ..read more

The concept of an “intranet” has been around for more than 20 years, with varying levels of sophistication. The term “digital workplace” was coined close on ten years ago, although it has only seen traction in recent years. The new kid to the block is “digital employee experience”, providing a holistic and strategic view. These terms are all now in common use, although definitions vary. There also a lot of confusion: is the latest intranet now a digital workplace? Or is Office 365 the new digital workplace? Can we “deliver” a new digital employee experience? While Step Two may be leading the c ..read more

One of the most frustrating aspects of a poor digital employee experience (#DEX) for managers and employees is receiving a multitude of auto-generated notification emails from a plethora of different systems. Some of these automated emails require actions (such as the approval of annual leave, for example), while others are for information only. Some require immediate action, but others might only require action in a few days time.  Each notification may also be in a different format. Not only does this make already overfull inboxes even more full, but it is also highly inefficient. Emails req ..read more

The  2019 Intranet and Digital Workplace Awards show that intranets and digital workplaces are still moving forward and changing for the better. Organisations are implementing intranets and digital workplaces that are making a real difference by delivering exceptional digital employee experiences (DEX). These solutions are helping employees, driving efficiencies and supporting organisational strategic goals. This year the awards received 64 entries from 58 organisations across 17 countries, with submissions coming from both well-known large global organisations and very small companies, from a ..read more