Sterling recently joined a webinar with Staffing Industry Analysts (SIA), “How Leading Healthcare Staffing Firms are Driving Innovation.” Led by Ryan Garman, Director of Healthcare, and three of our healthcare clients: Aya Healthcare, Cross Country Healthcare, and CHG Healthcare, our webinar shared innovative strategies to address regional shortages, fill positions faster, and control costs. This webinar provided thought-leading discussions and examples on how our speakers are: Optimizing the candidate experience Automating for the purposes of driving scalability and cost control Adopting AI ..read more

No matter where you hire, conducting a thorough background check on potential new employees is a critical step in the process. But managing a successful screening program across different regions can be challenging.   In this blog, we discuss the evolution of global background screening and explore key factors to consider when considering a global screening provider. We speak to Joy Henry, Head of Technology and Business Services, and Melissa Dorset, Head of Client Success for Technology and Business Services, about how your organization can build a successful global screening progra ..read more

Reading time: About 5 minutes Driver risk management has recently become a critical business issue for many organizations, affecting budgets and profitability. The standard yearly motor vehicle record process is necessary, ensuring companies are operating compliantly according to regulations and that qualified drivers get behind the wheel. But pulling a Motor Vehicle Record (MVR) only once a year leaves a big gap, exposing tough questions, including:  What happens when a driver gets a Driving Under the Influence (DUI), Driving While Intoxicated (DWI), or Driving While Ability Impaired (D ..read more

A resume is an important part of the job-hunting process, since it’s how a potential new employer gets the first impression of a candidate’s skills, experiences, and qualifications. Naturally, in today’s competitive employment market, job seekers are using a wide variety of resume types and styles to promote themselves, their education, and their past work to catch the attention of a recruiter or hiring manager. Unfortunately, to gain an edge on this tough competition, some candidates are tempted to exaggerate their qualifications on their resume.  According to a recent 2023 US survey, 7 ..read more

This is the second part of our series interviewing Jacqui Knight, Head of Professional Services, Tech and Business Services, on Sterling’s implementation process. We will cover the intricacies of training, go-live strategies, post-launch, and beyond. In the first part (LINK), we cover initial engagement with clients, key considerations in global programs, and how we set up new clients to form long-lasting partnerships. Question: Can you shed some light on our testing procedures prior to going live? We take a proactive approach to testing, preparing detailed testing plans, and guiding clients ..read more

Reading time: About 4 minutes Top Takeaways:   Examine your existing policies that define how your organization handles criminal history inquiries and consider making any necessary changes concerning background screening and hiring decisions. Carefully review your current policies in order to help ensure compliance and avoid bias during the hiring process. If your organization leverages AI and automation as part of the hiring process, review the current EEOC guidance and state or city requirements to ensure alignment.   With 2024 already well underway, employers everywher ..read more

In October, Ivneet Kaur, EVP, Chief Information Technology Officer at Sterling, took the virtual stage together with our partner Fountain as part of a roundtable during their showcase event to discuss the emerging role of artificial intelligence (AI) in human resources (HR). Together with other thought leaders, Ivneet described how HR professionals can help to carefully implement AI in their own organizations to increase efficiency in the hiring process. During the roundtable, “AI in Action: Transforming HR from Hiring to Onboarding,” Ivneet discussed the transformative power of AI for HR and ..read more

Embarking on the journey to implement a new system can be a major change for any organization. In this blog, we explore the systems, processes, and methodology our Professional Services team uses to deliver a seamless transition to Sterling. We speak to Sterling’s Jacqui Knight, Head of Professional Services, Technology and Business Services, about how we deploy these implementation strategies to ensure a successful transition. This will be the first part of our two-part blog series on the implementation journey. You can view the entire interview below: Q: How do you interact with new busines ..read more

It’s a widely held belief among HR professionals that identity verification is included as part of a routine background check.   Why is this such a common misconception in the HR world? One of the main reasons may be that a number of background screening tools and services among US employers — such as Social Security Number (SSN) Trace and Consent-Based Social Security Number Verification (CBSV) — are often mentioned interchangeably with a standard background check. But are identity verification services and standard background checks actually the same thing? Do you need to use both ..read more

Conducting criminal background checks on prospective employees is a crucial part of any hiring process to help build a foundation of trust and safety for your company. Turnaround times from start to finish vary significantly by the type of searches needed, the company that provides them, and the speed at which the candidate provides the required information. While most employers want the quickest possible turnaround, it is also important for the screening to be thorough and accurate. This helps to mitigate risk later and increases the likelihood that employees will reflect the values ..read more