Need to run your website on a public facing kiosk or tablet?  In this article we’re going to cover the basic steps, including configuring the kiosk browser software. This article will cover: Device selection (kiosk or tablet) Configuring the kiosk browser software Deployment Selecting your device: Tablet or Kiosk? Our first consideration in deploying your public facing website is the device hardware.  For your use case, does it make more sense to use a kiosk or a tablet? Let’s consider the pros and cons of each… Kiosk by SlabbKiosks Kiosk Pros Secure enclosure High visibility Avai ..read more

If you’re planning to run your website on a public facing PC or tablet, it’s not hard to imagine what could go wrong if a malicious user were to hijack control of your web browser.  KioskSimple is the kiosk browser lockdown software designed specifically to secure your web browser. Recently a pornographic video appeared on a kiosk touchscreen at Washington D.C.’s Union Station which was caused by someone who gained access to the kiosk’s desktop operating system that was not properly secured. Continue reading to learn how KioskSimple kiosk browser lockdown software can help secure you ..read more

In this article we’re going to cover how to create a simple job search kiosk using the Avionte Staffing Software and KioskSimple. For the sake of this article we’re going to assume you’re already an Avionte customer. Job search kiosk benefits include… Save on hiring costs Easily vet potential hires Efficient way to apply Job Search with Avionte Staffing Software If you’re already an Avionte customer you’re probably aware that they offer the ability for job seekers to search your job listings online. For example, if I use the following link I get a list of job results which looks like the fol ..read more

A customer satisfaction survey kiosk is an excellent way to stay in touch with your customers and maximize sales. Through the use of a customer satisfaction survey kiosk, you’ll continuously gain valuable insights about what your customers expect from your products and services and learn about hidden shortcomings that could be stunting sales. In this article we’re going to discuss how the world’s most popular free online survey tool SurveyMonkey can be used with KioskSimple to create a simple customer satisfaction survey kiosk. Customer Satisfaction Survey Kiosk with SurveyMonkey SurveyMo ..read more

A healthcare survey kiosk allows you to provide better care to your patients. By collecting continuous feedback from your patients, it allows you to make improvements across your healthcare organization. In this article we’re going to discuss how the world’s most popular free online survey tool SurveyMonkey can be used with KioskSimple to create a healthcare survey kiosk. Healthcare Survey Kiosk with SurveyMonkey SurveyMonkey provides an easy way to create online healthcare surveys and even offers a template to get you started quickly. According to the SurveyMonkey Healthcare Survey Center “O ..read more

Customers don’t always behave as we would expect when using our kiosks. In the context of software, this is referred to as the “happy path” where everything goes according to plan. As kiosk software developers we also must plan for what we’ll refer to as the “sad path.” This is when the customer deviates from the expected behavior. In this article we’re going to be covering the case where the customer walks away from our kiosk in the middle of their transaction. Obviously, we don’t want the next customer to continue where the previous customer left off. The new customer needs a fresh ..read more

In this article we’re going to plan an example payment kiosk workflow which can be easily adapted to fit your specific requirements. If you’re designing your first payment kiosk, this is a good starting point. A kiosk workflow is simply an outline of the screens your customers will encounter while using your kiosk. This is a quick and easy way to get your ideas “down on paper”. By the end of this article you’re going to end up with an easy to understand payment kiosk workflow which you can share with your designers to create user stories and wireframes. Steps for creating a kiosk work ..read more

This article is a cautionary tale about one of the costliest and easily avoidable mistakes companies make when developing their first payment kiosk. One of the most common calls I get as a kiosk consultant is from a project manager or developer asking me how to integrate some payment device (i.e. a bill acceptor) into their kiosk application. Then they’ll proceed to tell me how they’ve already developed 80% of their kiosk application in Swift (iOS), JavaScript (Web), etc and they “just” need to integrate some payment device in order to make their deadline in 3 weeks. If you’re asking ..read more

Today you’ll learn how you can get your first kiosk to market faster and for a smaller initial investment by creating an “MVP kiosk”. Let’s talk about what an MVP is and why you should create an MVP kiosk. A minimum viable product (MVP) is a product with just enough features to satisfy early customers, and to provide feedback for future product development Wikipedia The benefits of building an MVP kiosk include… Get to market faster Smaller initial investment Prioritize the features your customers care about Avoid wasting time and money on the wrong features Companies overbuild ..read more

It recently came out that a McDonalds kiosk in Australia was hacked. The following video shows two young men tricking the kiosk into giving them free food. McDonald’s kiosk hackKiosk hacking has become common place in the news. In addition to the McDonald’s kiosk hack, HR kiosks have recently been hacked and there have also been incidents with smart city kiosks being hacked. Self-service kiosks are everywhere from street corners to grocery stores and hackers are gunning for your customer’s data. Payment kiosks in particular are attractive targets because cardholder data is easy to ..read more