Before the COVID-19 pandemic, 5 million Americans, or approximately 3.6% of the nation’s workforce, worked remotely from home. Now, as remote work sweeps the U.S., 55% say it can succeed in their industry, with more than 75% of people endorsing remote work in digital fields such as software, finance and media.  There is no indication that companies are rushing to return to the old way of doing business. Companies are searching for remote tools and ways to streamline their communications and collaboration efforts to support their employees. As such, companies of all sizes are loo ..read more

In February 2020 the PGi team conducted a study to better understand the state of digital communications. While the COVID-19 pandemic has transformed remote work entirely, and perhaps permanently, the study uncovered several interesting findings. These include commonalities between generations of workers and a clear trend: People desired the flexibility to work remotely before it became the government mandate. Study Demographics PGi’s Digital Communications: Early Adopter Study surveyed a wide array of respondents. These individuals hold roles in different departments ranging from sa ..read more

Telework, also called remote work, has been gaining popularity over the last few decades. Telework or telecommuting is when an employee does not commute to a primary office location for work, but instead works from home. Working remotely for an all-remote company, such as Zapier, Museum Hack, and Hotjar, is also considered telework. As is working from an off-site location, like a satellite office, coffee shop, airport, hotel, or co-working space, for a company or client located elsewhere. Those are just the most common examples. As a rule of thumb, telework includes most kinds of distance ..read more

For the time being, you can still envision a thriving enterprise without a scalable communications platform. However, the sun is setting on that vision. Soon, it’ll be exponentially more difficult for an enterprise to operate without unified communications as a service (UCaaS). Here are the signs we see pointing to this: The Decline of the Landline The future is in the cloud. You can tell by how quickly cloud-based VoIP technology started to wreak havoc on the sprawling empire that was legacy telecom. After all, AT&T itself has pledged to move to the public cl ..read more

Deep down, we all know the importance of harmonious collaboration. It makes us more loyal. It can make us look forward to the workday. And of course, when people truly put their heads together, productivity soars. Now is a great time to unite your team around better collaboration. Here’s how: Embed Communication Into Company Culture This one comes from a UC Today interview with our own Lyndsay Cook. Especially if you’re a team leader, encourage people to forge those non-work-related connections. We all know they improve our ability to connect at work, so why not act on that ..read more

This past year was full of surprises for many organizations, and the biggest revelations centered on a few central themes: worker mobility, the need for improved collaboration, changes in the routine, the need for a better end-user experience, and recognizing and embracing the inevitability of change. While 2019 was indeed a year of change, I shared with No Jitter that organizations should recognize the best is yet to come. So, what can we expect in 2020? Deploying adaptable tools builds an agile workforce. The expansion of 5G cellular networks will result in an increase in the Internet of thi ..read more

Even highly productive people end up wasting some time while they’re at work. We’re talking about inefficient communication. This includes excessive email back-and-forth, using too many communication apps, and the lack of full collaboration due to inadequate communication tools. Several major research studies have profiled the largely preventable cost of inefficient communication, most notably the business intelligence firm SIS International Research. As a summary of the takeaways, here’s what poor use of communication tools could realistically be costing your company ..read more

This year we’ve enjoyed a front-row seat as organizations have adopted unified communications as a service (UCaaS) to promote growth. Naturally, one of the best parts of our work is hearing our customers’ success stories. Three customers in three different industries recently shared such stories with us, affirming the usefulness and value of GlobalMeet. Here are the highlights. Scorpion Racing Products is Saving $12,000 We encountered Scorpion Racing Products (SRP), a leading manufacturer of American-made prevision parts for high-performance street and racing applications, when they ..read more

Now that you’re ready to enable Unified Communications (UC) such as GlobalMeet into your small to medium-size organization, you need to choose the deployment option that makes sense. In this video, Ira Weinstein, founder of Recon Research, provides first-hand insight into the pros and cons of cloud-based Unified Communications (a.k.a. UC as a Service or UCaaS). The post To Cloud or Not to Cloud Your Communications Platform​​ appeared first on PGi Blog ..read more

To be successful, organizations of every size need to empower their people with tools that make them accessible, agile, responsive, and productive. In this video, Ira Weinstein, founder of Recon Research, provides insight into real world benefits that small to medium-size organizations will enjoy when they use a modern unified communications (UC) solution. The post Boosting Your Business Communications Agility​ appeared first on PGi Blog ..read more