At Yeastar, we’re committed to serving our customers. And today, we’re proud to share highlights from G2’s Spring 2024 reports. Yeastar, A Leader in VoIP G2’s rankings are based on real customer reviews and market presence, offering an unbiased overview… The post Yeastar Named a VoIP Leader in G2 Quarterly Grid Reports, Spring 2024 appeared first on Yeastar ..read more

It’s now even easier to self-host and manage Yeastar P-Series Phone System in Google Cloud! After undergoing thorough compatibility tests, Yeastar P-Series Phone System (Software Edition) is now officially listed on the Google Cloud Marketplace. What does that mean? You… The post Host and Install Yeastar P-Series Directly from Google Cloud Marketplace appeared first on Yeastar ..read more

With the expansion of business scenarios, contact centers now need various digital channels like SMS, live chat, and social media to enhance accessibility. WhatsApp has emerged as a highly popular channel with 2 billion active users. Yeastar P-Series Phone System… The post Yeastar WhatsApp Business Integration: An In-Depth Guide (2024) appeared first on Yeastar ..read more

Cloud technology is accelerating today’s businesses by offering more agile and affordable solutions. Business communications, as an essential cornerstone for any company, is embracing this innovation too. More and more service providers have been offering cloud voice solutions for businesses… The post Cloud Phone System: What It Is, How It Works, and Why to Choose It appeared first on Yeastar ..read more

In the ever-changing world of healthcare, where communication can have a profound impact on patients’ lives, Unified Communications (UC) emerges as a transformative solution. Research by Markets and Markets reveals that the healthcare industry is a flourishing market for Unified… The post How to Sell UC to the Healthcare Industry appeared first on Yeastar ..read more

Call centers play a vital role in delivering exceptional customer experience and serve as an extension of a company’s business. It is crucial to measure and continuously improve call center performance to ensure customers receive the highest level of service.… The post Call Center Metrics: 13 Must-Track Performance KPIs for Call Center Success appeared first on Yeastar ..read more

With the new year upon us, we’re back with a fresh lineup of features for the P-Series Phone System to make communication and collaboration simpler and more productive for you. This update also brings enrichment to our contact center solution,… The post P-Series Update (January 2024): Message Queue, Priority Queue, External Chat Logs, Missed Call Disposition, Busy Camp-on, and More appeared first on Yeastar ..read more

It has been a transformational year for the telecommunication landscape. Key trends such as convergence of multi-platform UC, continued support for hybrid work, adoption of AI, and heightened emphasis on customer experience (CX) were indeed paramount in 2023. Looking ahead… The post Top Business Opportunities for Telecom Resellers & MSPs in 2024 appeared first on Yeastar ..read more

As 2023 draws to an end, we are excited to share a significant milestone on our journey—Yeastar P-Series Phone System has been recognized as “High Performer” in G2 Winter 2024 Reports for UCaaS Platforms, VoIP, and Call Center Infrastructure (CCI),… The post Yeastar Named High Performer in both UCaaS Platforms and VoIP Categories on G2 appeared first on Yeastar ..read more

To facilitate the installation of Yeastar P-Series Phone System in the partners’ or customers’ self-hosting server, Yeastar has extensively tested the compatibility of P-Series Software Edition(PSE) on various platforms, including virtual machines like VMware, Hyper-V, KVM, Proxmox VE, and cloud… The post Installing Yeastar P-Series Phone System on DigitalOcean appeared first on Yeastar ..read more