There’s a stubbornly persistent belief among many leadership teams from smaller boutique (and often independent) hotels that having fewer guest rooms means their property doesn’t need a revenue management system (RMS). While it’s understandable that some may peek over the fence at their large, big-brand competitors with immense resources and end up thinking revenue management technology is not for us, the truth is advanced revenue management solutions provide an essential and practically attainable competitive edge for these small-but-mighty properties. READ MORE | Explore how IDeaS’ solutions ..read more

In a world where technology often overshadows the human touch, IDeaS is taking a bold step towards redefining client support. As the needs of hotels evolve and technology advances, we understand that it’s not just about delivering top-notch products but also about fostering genuine relationships and providing solid support to help clients get the most out of their investment. IDeaS recently rolled out new client support and education initiatives that aim to bolster core competencies and provide convenient avenues for support when clients need it most. We are proud to be the only RMS provider t ..read more

With tens of thousands of global attendees, few events in the travel and hospitality industry have the draw and impact of ITB Berlin. The event brings in a spectacular confluence of hospitality, travel, and technology leaders to discuss some of the most pressing issues in the industry, with everything from the practical application of automation to sustainability and artificial intelligence high on the agenda of presenters. As you might expect, the team from IDeaS was absolutely thrilled to be among them. While our crew of attendees and presenters undoubtedly had too many positive interactions ..read more

As we round the corner and push on into the new year, there’s understandably a lot of excitement for what lies ahead—and don’t get us wrong, we certainly expect to see plenty of intriguing hotel technology developments in 2024. But a new year is about more than a look to the future. It’s also an opportunity to pause for a moment to reflect on the growth and development we’ve seen as an organization. With new business development, expanded partnerships, valuable product features, and industry-leading events in our rear-view mirrors, it’s easy to see that 2023 was undeniably a year of tremendous ..read more

Exciting enhancements are coming to the IDeaS client experience in 2024. To ensure clients are equipped with everything they need for continued revenue management success, IDeaS is rolling out new client support and education initiatives that aim to bolster core competencies and provide convenient avenues for support when clients need it most. Coral Brevig, Director of Learning and Development at IDeaS, says this enhanced approach will help both established clients and relative newcomers alike as they grow their revenue management expertise. “We’re making strategic changes to the way we engage ..read more

It’s incredibly difficult to think and act strategically if you don’t have an idea of what the future holds. That’s a simple truth, but it’s really at the heart of why forecasting matters. When you understand what’s most likely to come next, you can plan and act accordingly—and ultimately be more successful. If you’re new to revenue management or hotel operations, it will help to get acquainted with hotel demand forecasting, and we can help get you up to speed. In this blog we’ll explore what hotel demand forecasting is, what it’s used for, and more. What is a hotel demand forecast? And why do ..read more

Revenue managers, being the savvy bunch that they are, know that outliers are important. How they and their colleagues respond to these exceptionally slow or busy days in their forecasts can have a profound impact on their ability to meet key revenue and profitability goals. So naturally, when the “The Big One” is coming to town they tend to sit up and take notice. Whether it comes in the form of the Olympics, the Super Bowl, the World Cup or an international superstar’s latest tour arriving in town, a major event is sure to keep hoteliers on alert for the best ways to capitalize on and adapt ..read more

The rise of AI and automation has captured the world’s attention lately.  While some of us are excited by the possibilities, others are understandably wary of the big picture impact it may bring. It’s no secret popular media likes to latch on to the most sensational possible outcomes—after all, SkyNet and the deadly machines of the Terminator series make for some pretty captivating film subjects—but should we let those extreme possibilities of the future color our perception of automation today? Absolutely not. In practice, the reality of automation for hoteliers is much more mundane. Whi ..read more

The decorations are perfect, the DJ is lining up a long list of crowd-pleasers and the invitees are ready to have a great time. As the kids say, the vibes are immaculate. So much so that we just have to ask, “What’s holding you back from joining the meeting and events (M&E) revenue management party?” The hospitality industry has known for a long time now that pursuing a “rooms only” revenue management approach—while certainly a good start—is a partial measure that fails to capture a property’s total revenue potential. Sheryl E. Kimes, emeritus professor at the Cornell School of Hotel Admin ..read more

For many hospitality providers, making the most of your available event space is the next chapter in total revenue optimization—but it also requires a new set of key performance indicators (KPIs) that fit the purpose. If you’re coming from a world of rooms-based revenue management, you’re likely well-acquainted with our old friends revenue per available room (RevPAR) and average daily rate (ADR) and why they matter. But where do you start when thinking through how to track and evaluate event space performance? There’s seemingly a million ways you can slice and dice the quantifiable data associ ..read more