Best 16+1 Usability Testing Tools 2024
Usersnap Blog
by Tomas Prochazka
1M ago
For Product Managers and Developers, selecting the right, usability testing platform and tool isn’t just a task; it’s a crucial step in shaping your product’s success. Imagine this: you’re crafting an experience meant to resonate with users, but if your tool needs to capture their behavior, preferences, and pain points effectively, you might be steering in the dark.  A misstep could lead to design choices that don’t align with your user’s needs, resulting in a less-than-ideal user experience. The market offers a variety of usability testing tools, each varying in price, features, and res ..read more
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What is the New Feature Discovery Process & Examples
Usersnap Blog
by Tomas Prochazka
1M ago
Attention, Product Managers! Imagine a whole user journey where grasping your users’ needs isn’t a task but an exhilarating step towards innovation. Uncover the secrets of seamless and feature adoption and discovery with us—a thrilling promise that can revolutionise SaaS product adoption. Despite being a vital process, integrating it into product management remains a challenge. Table of content ? Decoding the new feature discovery process: Strategies and examples Systematic steps and stages: A roadmap to success Unlocking secrets for implementation Inspiring product managers: Strategies f ..read more
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21+3 NPS Survey Questions and Templates for 2024
Usersnap Blog
by Tomas Prochazka
2M ago
Why do the most successful product managers always seem to pay attention to the power of a well-constructed NPS survey? These leaders understand that a streamlined NPS tool distills vast customer sentiment into actionable data, guiding strategic decisions.  By leveraging precise questions, they unlock insights into consumer loyalty, driving product refinement and fostering market edge. This methodology transforms customer feedback into a competitive lever for business excellence. NPS surveys are excellent customer satisfaction tool which can be helpful source of knowledge to rest of the ..read more
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Iterative Product Development Process With Examples
Usersnap Blog
by Sami Rehman
2M ago
It is September 23, 1999. A day marked by a mix of anticipation and apprehension in the world of space exploration. NASA’s robotic space probe, launched to study Mars’ atmosphere and climate, is set to enter orbit around the Red Planet.  The Mars Climate Orbiter mission, costing $327.6 million, would help gain a significant step in our understanding of Mars. However, in the unpredictable universe of innovation, anything that can go wrong will go wrong. The unexpected occurred, and instead of entering the orbit, the spacecraft was lost. Investigations revealed a shocking and somewhat elem ..read more
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Collecting feedback using 1 to 5 rating scale surveys
Usersnap Blog
by Rohit Verma
3M ago
Ever wondered why the humble 1 to 5 rating point scale is the secret weapon of Product Managers (PMs)? Marty Cagan, in his book “Inspired: How To Create Products Customers Love”, mentions the use of customer surveys as a tool for understanding customer needs and preferences. Its beauty lies in its universal appeal—whether you’re navigating the digital realm or the tangible world, the 1 to 5 scale speaks a language everyone understands. TL;DR The article underscores the importance of 1 to 5 rating scale surveys & how it has helped me in my PM journey, exploring their simplicity, versatilit ..read more
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Best 15+6 UAT testing tools (2024)
Usersnap Blog
by Tomas Prochazka
3M ago
User Acceptance Testing (UAT) is important for more agile software development teams. It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. However, as pivotal as it is, it’s frequently harassed by challenges, underscoring the quintessential role of having adept UAT testing tools. One of the most infamous events highlighting the consequences of inadequate UAT was the launch of the Healthcare.gov website in the United States in 2013. When the Affordable Care Act portal came out, the website was meant to pr ..read more
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Ways To Elevate Your Next New Feature Announcement (Included Examples)
Usersnap Blog
by Susan Stavitzski
4M ago
Your team just launched a new feature — Hooray! Customers will now come running to use it!  Well, maybe. Did you tell customers about the new feature?  A common problem teams face is forgetting about the value of communication with their customers and prospects when new features are being released.  Customers want to know or may need a polite nudge, to engage with your product, but new features are a great way to pull them back in.  Even if customers use your product daily, they are focused on their jobs, not when new features are released, so it’s important to set expecta ..read more
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How To Use Jira Product Discovery in 4 Steps
Usersnap Blog
by Tomas Prochazka
4M ago
With an outcome-based discovery approach, Jira Product Discovery (JPD) equips teams to prioritize topics that deliver tangible value, ensuring that they are not just ticking off items on a to-do list but truly contributing to the product’s success.  Unlike Jira Software, which is adept at tracking and managing development tasks, JPD fosters stakeholder alignment and strategic planning. This capability is pivotal in averting the “feature factory” phenomenon; as Tanguy Crusson, Head of JPD, says, “Roadmaps should focus on why and not just what and when.” For those new to the platform, we w ..read more
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Product Roadmap Presentation: 6 Examples Included Templates
Usersnap Blog
by Sami Rehman
4M ago
Simon Sinek’s rise to fame is marked by his unwavering determination to challenge conventional thinking. He consistently questions corporate practices and fearlessly presents bold opinions that disrupt the status quo. In his book “Start with Why”, Simon Sinek boldly claims that the ‘Why’ behind your actions matters more than the ‘What’. This principle isn’t limited to leadership or personal motivation; it extends to every facet of the business, including product roadmaps. Product roadmaps transcend mere slides or visuals; they serve as the linchpin for strategically aligning internal teams a ..read more
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Breadcrumbs for Websites: Best Practices & Examples
Usersnap Blog
by Nick Babich
4M ago
This post originally appeared on babich.biz, written by Nick Babich. Nick is a software developer who’s passionate about user experience. Breadcrumbs (or breadcrumb trail) is a secondary navigation system that shows a user’s location on a site or web app. The term came from the Hansel and Gretel fairy tale in which the main characters create a trail of breadcrumbs in order to track back to their house. In this article, we explore the use of breadcrumbs on websites and discuss some best practices for applying breadcrumb trails to your own website or application. Highly reco ..read more
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