Eglobalis
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We strategize and transform your organization, helping to develop your enterprise culture and strategies, your people, your customer experience, your service offerings excellence, and your product catalogs. The end goal is customer success and revenue generation. It's a co-created process the entire way.
Eglobalis
3M ago
Evolving Conversational AI for Enhanced Customer Experiences: Navigating Ethics, Privacy, Metrics and Trust
The post Evolving Conversational AI for Enhanced Customer Experiences: Navigating Ethics, Privacy, Metrics and Trust appeared first on Eglobalis ..read more
Eglobalis
3M ago
Unlocking CEO Mental Fitness: Imagine ''NPS'' as a Custom Gauge for Effective Leadership or Not, Customer Gauge
The post Unlocking CEO Mental Fitness: Imagine ”NPS” as a Custom Gauge for Effective Leadership or Not appeared first on Eglobalis ..read more
Eglobalis
4M ago
Best Customer Experience Books 2023 in Digital Data, Design and Centricity
The post Best Customer Experience Books 2023 in Digital Data, Design and Centricity appeared first on Eglobalis ..read more
Eglobalis
4M ago
True Personalisation is Unworkable for Customer Experience
The post True Personalisation is Unworkable for Customer Experience appeared first on Eglobalis ..read more
Eglobalis
5M ago
Why NPS doesn't work any more, and what's the alternative ?
The post Why NPS doesn’t work any more, and what’s the alternative? appeared first on Eglobalis ..read more
Eglobalis
5M ago
How to create better business outcomes through CX design , customer experience design
The post How to create better business outcomes through CX design appeared first on Eglobalis ..read more
Eglobalis
6M ago
How to boost customer loyalty in a tough economy - Customer Experience
The post How to boost customer loyalty in a tough economy appeared first on Eglobalis ..read more
Eglobalis
7M ago
How complexities prevent and improve employee and customer experience
The post How complexities prevent and improve employee and customer experience appeared first on Eglobalis ..read more
Eglobalis
7M ago
Transforming Call Center Experiences: How AI-Powered Solutions Can Reclaim $250 Billion in Wasted Investments
The post Transforming Call Center Experiences: How AI-Powered Solutions Can Reclaim $250 Billion in Wasted Investments appeared first on Eglobalis ..read more
Eglobalis
7M ago
What's next in VoC as traditional customer surveys fade from our memories? The end of surveys!
The post What’s next in VoC as traditional customer surveys fade from our memories? appeared first on Eglobalis ..read more