In recent years, businesses have been rewriting the rulebook, redefining customer experience and leveraging tech to establish new avenues of customer engagement. From ride-sharing apps to meal delivery services and digital marketplaces, startups are not only creating new markets but disrupting established industries. Take a closer look at this year’s Forbes Asia 100 to Watch list that shines a light on notable small companies and startups that are on the rise across Asia. (Link: https://www.forbes.com/sites/forbesasiateam/2023/08/28/forbes-asia-100-to-watch-2023/?sh=2b191c4275a1). Apps represe ..read more

Malaysia has officially reopened its borders after nearly two years under the Covid-19 pandemic. With economists expecting an influx of eager consumers visiting the country to revitalise the economy, businesses are scrambling to ensure their operations will meet increased consumer expectations in the coming months. Let’s look at the statistics.  From a pandemic to an endemic state Pre-pandemic, Malaysia was a global tourist powerhouse, registering 26.1 million visitors in 2019 and RM86.14 billion in tourist receipts. However, to protect our citizens and help curb the spread of Covid-19 ar ..read more

Malaysia has officially sreopened its borders after nearly two years under the Covid-19 pandemic. With economists expecting an influx of eager consumers visiting the country to revitalise the economy, businesses are scrambling to ensure their operations will meet increased consumer expectations in the coming months. Let’s look at the statistics.  From a pandemic to an endemic state Pre-pandemic, Malaysia was a global tourist powerhouse, registering 26.1 million visitors in 2019 and RM86.14 billion in tourist receipts. However, to protect our citizens and help curb the spread of Covid-19 a ..read more

The dominance of apps as essential consumer platforms, especially when it comes to facilitating internet commerce, is growing rapidly all over the world. This phenomenon is particularly distinct in Asia, seeing as the region has some of the fastest-growing mobile shopping markets in the world. It has also seen the rise of powerful e-commerce applications, most of which have evolved into super-apps. This post looks at what exactly a super-app is, how it operates, provides examples on prominent Malaysian super-apps, and informs you how your business stands to gain from creating their own su ..read more

73 percent of consumers are motivated to purchase from companies committed to making the world a better place, while 73 percent of investors state that efforts to improve the environment and society contribute to their investment decisions.  With renewable energy cost at an all-time low, now may be a good time to see how you can jump on the bandwagon. Let’s examine what is happening the renewables industry at present.  Statistics show the United Kingdom produced 120 515 GWh of renewable energy between 2000 and 2020. The energy is generated from wind, solar, hydropower, bioenergy, lan ..read more

There has been plenty of hype and speculation surrounding the much-anticipated rollout of 5G networks into the consumer market for a few years now. As leading network providers gear up to deploy their 5G offerings, the benefits of 5G for businesses and consumers are also getting closer. 5G is expected to empower businesses to create new experiences and connect innovatively, changing how we work and play and solving many long-standing problems.  What's 5G? 5G stands for the fifth generation and is the latest iteration of mobile technology engineered to increase the speed and responsiveness ..read more

On October 5th, Microsoft released Windows 11 as a free upgrade for Windows 10 users. This sleek and colourful new operating system brings the best features of Windows 10 and smashes them firmly against exciting new capabilities like handsome widgets and built-in Teams integration. But, behind the glamorous polish lies a genuine powerhouse. Windows fancy new Hyper-V Virtual Machine Subsystem lets users enjoy a curated selection of Android apps from their desktop computers. Soon, Microsoft plans to give users full access to the Amazon Appstore. So, what does this update mean for businesses with ..read more

Another day. Another Facebook scandal. At this point, we can all agree that Facebook is Facebook's Achilles heel. Back in 2018, Mark Zuckerberg's New Year's Resolution (past years include: killing meat himself, wearing ties, writing daily thank-you notes, and running 365 miles) was to fix Facebook's public perception and platform abuse. Around 20 scandals later, it's hard to consider that Resolution as "kept." From cutting off developer access to data and illegally tracking users to helping incite genocide in Myanmar, it's been a tough couple of years for Facebook's publicity. The 30-foot ..read more

While the entire nation was hunkered down, eating and getting fat, Tim Cook and his people back at Apple spent their quarantine working on the latest version of the iOS. A few months later and the results are here. Meet Apple's upcoming iOS 15, an update to the existing OS framework that's slated to affect email marketing platforms globally. The rest of us (me included) are not far behind: at least we have something big to show for this past year; our new and improved beer belly 2.0. Maybe iOS 15 needs no introduction, especially if you're in email marketing. Heck, it's all people have been ta ..read more

In 2020, e-commerce retailers saw a substantial rise in demand. The COVID-19 pandemic moved millions of people to the virtual space, powering up online shopping. Even though the purchasing power decreased, shoppers still turned to online stores to fulfil their needs. According to a McKinsey survey, more than 60% of U.K. consumers changed their shopping habits. About 90% of them don't plan to change them back. In 2021, 37% of consumers are planning to shop more online, so e-commerce will continue experiencing a substantial boost. This year, online retailers have to adjust to the growing needs o ..read more