Fun fact. Or perhaps not such a fun fact. More and more companies have done away with having a phone number that you can call for technical support. Having a tech support line and staffing it with competent people is a cost that businesses want to avoid. So these businesses have moved to doing email or online support such as a chat bot as that’s much cheaper. But many consumers are used to calling someone for help with their tech. Scammers know this and have filled in the void by creating technical support scams that are easy for the unsuspecting to find via a Google search. What I mean by tha ..read more

Roku and TVA Group announced the launch of TVA+ on the Roku platform. Expanding the options for French-language content on the Roku platform in Canada, TVA+ brings an exciting array of entertainment, news, public affairs programming, and sports, including the NHL and MLB, to Roku users. As TVA’s digital destination, TVA+ includes Quebec’s most popular original content – often surpassing 1 million views – as well as a catalogue of nearly 100 movies and series from here and abroad. TVA+  provides viewers with a wide range of original hit shows like Indéfendable, Si on s’aimait,&nb ..read more

This morning, TikTok announced that they have become the first video sharing platform to start automatically labeling AI-generated content (AIGC) that’s made on other platforms by implementing Content Credentials, a new technology from the Coalition for Content Provenance and Authenticity (C2PA). TikTok already labels AIGC made with TikTok AI effects and were the first to launch an AIGC labeling tool which over 37M creators have used since September 2023. On top of that, TikTok is launching new media literacy campaigns that we developed with guidance from exp ..read more

EnGenius Technologies Inc., a leader in advanced connectivity solutions, is excited to unveil the much-anticipated ECW526, the newest addition to the Cloud Wi-Fi 7 Access Point series. With the Wi-Fi 7 4×4 ECW536 access point, now priced at $499, and the new Wi-Fi 7 2×2 ECW526 access point, businesses of all sizes can now affordably deploy Wi-Fi 7, making it accessible and practical for every business environment. EnGenius now offers customers the flexibility to choose the appropriate Wi-Fi 7 access point for their specific needs, whether for densely populated areas like conference rooms ..read more

I’ll say right up front that I am still investigating this, thus details are a bit light. But having said that, I wanted to make sure that this new scam involving Bell Canada is out there so that you are aware and can protect yourself accordingly. Yesterday, my home number (as opposed to my business number) got a call which went to voice mail as nobody was home at the time. When I played the message back, it was a pre-recorded message that was claiming to be from Bell Canada. And that they were disconnecting my Internet and TV “line” temporally. I was then prompted to press one to get to a rep ..read more

So this is a bit different. After getting pwned by hackers which shut down their stores, the president and COO of London Drugs has done two things that catch my attention as stores have started to reopen: President and chief operating officer Clint Mahlman issued a letter Wednesday offering his “sincere apologies for the inconvenience and any concerns” that arose amid the week-long closure of the company’s 79 stores across British Columbia, Alberta, Saskatchewan and Manitoba. While Mahlman didn’t elaborate on the nature of the breach targeting the company, he said the retailer had security mea ..read more

Earlier this week, NHS Dumfries and Galloway, part of the Scottish healthcare system, confirmed some children’s mental health records has been published by criminals following a cyber attack and demand for an extortion payment from the local health board. It follows NHS Dumfries and Galloway’s March announcement that it had been the target of “a focused and ongoing cyber attack,” and that while patient-facing services were functioning as normal, there was a risk “hackers have been able to acquire a significant quantity of data.” However, Julie White, the health board’s chief executiv ..read more

On the same day the Department of State published a strategy for cyberspace and digital policy, U.S. Secretary of State Anthony Blinken said during an appearance at RSAC that The White House has plans to spend $3.5 trillion working with partners to set global standards and create resilient supply chains for critical technologies with the aim to enhance America’s competitiveness and drive international collaborations for standards to ensure safe and ethical use of new technologies. The strategy laid out by the Department of State focuses on building digital solidarity, “recognizes that all ..read more

Cisco today announced a new virtual appliance for its AppDynamics On-Premises application observability offering, enabling customers to use a self-hosted observability solution built on AI-powered intelligence for anomaly detection and root cause analysis, application security, and SAP monitoring. The latest innovations allow IT operations teams to detect application performance anomalies faster and with greater accuracy, protect against security vulnerabilities and attacks, and maintain the performance of SAP applications and business processes, all while retaining full control of their obser ..read more

Sage, the leader in accounting, financial, HR, and payroll technology for small and mid-sized businesses (SMBs), has launched two new suites in Canada and the UK, to transform how SMBs and accounting practices operate and grow their business.   Bringing together Sage’s award-winning accounting, HR, and business management tools into two scalable solutions, Sage for Accountants and Sage for Small Business, marks a significant step forward in Sage’s commitment to championing SMBs, accountants and bookkeepers.  The new suites are purpose-built to meet the changing needs of accounta ..read more