This Earth Day, Brother International Europe is celebrating 15 years since first joining forces with the rainforest conservation charity, becoming their longest-serving commercial partner. Rainforest Labs puts land-use data into the hands of the Indigenous villages that need it most. Satellite data in Indigenous communities’ hands gives them control over their lives, their land, and the future of their rainforests. Since the partnership began in 2009 Brother has been supporting 7 communities across the Amazon and New Guinea forest, protecting 32 million trees across 78,000 hectares, which stor ..read more

Konica Minolta Business Solutions (UK) Ltd has announced 21 new bizhub i-Series devices, which place security and ease of use at the forefront. Available now, the range of MFPs (multifunctional printers) and SFPs (single-function printers) includes seven colour A3, five colour A4, six black and white A3 and three black and white A4 devices. The new bizhub i-Series features an advanced firmware upgrade that delivers even greater protection against malicious activity. A new Authentication Attack Detection function blocks brute force attacks that are increasingly used by cyber criminals to attemp ..read more

ReformIT, a Managed IT Service and Security provider (MSP) based in the UK’s cyber-capital, Cheltenham, has become the first MSP in the local area to be accredited as both a Cyber Advisor and a Cyber Essentials Certification Body. The Cyber Advisor scheme was launched by the Government’s official National Cyber Security Centre (NCSC) and the IASME Consortium, aimed at helping businesses to protect themselves from increasing cyber threats. This new accreditation will place the firm among an elite group of Cyber Advisors and Cyber Essentials Certification Bodies across the UK, giving them the po ..read more

IT firm calls for businesses to start preparing for the PSTN switch-off sooner rather than later OryxAlign, a London-based managed IT services provider, is urging UK businesses to prepare for the upcoming switch-off of the Public Switched Telephone Network (PSTN), which is transitioning to digital communication. Although the switch-off is due to be completed by the end of December 2025, it is being implemented gradually, affecting businesses at different times depending on their location. OryxAlign is providing a postcode checker to inform companies of their estimated switch-off date to help t ..read more

Data shows high impact of a genuine commitment to sustainability but firms are missing a trick on engaging their workforces on climate change issues; However, construction, manufacturing, and logistics & transport are the sectors most likely to survey their employees on sustainability matters Culture Amp has put firms’ sustainability credentials to the test in the run-up to Earth Day on Monday, April 22 and found that a genuine and active commitment to sustainability is a much better way for organizations to engage employees than relying on ‘first stage’ tactics such as carbon reduction pl ..read more

Despite the introduction of customer support chatbots in recent years, the number of contact centre interactions held over the phone decreased by less than one per cent between 2014 and 2022. AI chatbots may be billed as the future, but this figure shows that customers still want — and need — a human touch to customer support. Here, mobile operator spusu explores the potential impact of telecoms chatbots and delves into the reasoning behind its own human-first approach. The number of businesses investing in generative AI tools has showed no signs of slowing since ChatGPT’s launch — and the tel ..read more

Canon has recently expanded its office portfolio with the addition of six new A4 devices. The refreshed i-SENSYS & i-SENSYS X printers include improved features such as faster scan speeds, lower energy consumption, easier-to-use interfaces and enhanced security features, as well as compatibility with uniFLOW Online, allowing organisations to manage their entire print environment through the cloud. The new devices have the latest firmware pre-installed to enhance document security, while future firmware updates will be available to automatically download – improving organisations’ d ..read more

Xerox has announced a collection of new solutions and services designed to accelerate digital transformation, productivity and security in the hybrid workplace, while saving time and reducing IT hassles. The launch of the new Xerox VersaLink C415/B415/C625/B625 and the Xerox VersaLink C620/B620 completes a total refresh of its A4 printers and MFPs. The MFPs use machine learning to recognise common tasks and suggest more efficient processes, eliminating programming steps and saving valuable time. High-capacity scanning quickly turns hardcopy into digital files and initiates digital workflows ..read more

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