Incoming $5 "support" charge for paying your bill with cash?
Reddit » T-mobile
by /u/NewbieThe13th
3h ago
Recent carrier SMS: "Starting April 25, 2024, making a payment or refilling your account in store or over the phone will carry a $5 support charge. You can easily avoid this charge by paying online or signing up for AutoPay. Find the best way to pay at sms.tmobile.com/..." I have been a customer of tmobile or it's various MVNOs for over 14 years, not that it matters. My Comments: Autopay seems convenient only until identity theft happens, or until one becomes weary of forceful offers to register an endless number of silly app or cloud accounts, just to pay a single bill. Also, how should one ..read more
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Removed ex from plan/suggestions on new plan?
Reddit » T-mobile
by /u/rxraccoon
3h ago
Hello! On mobile, so apologies for any formatting issues. My wife and I switched to T-Mobile in November and the whole process has been, quite honestly, a massive shit show. Just to complicate matters, we are now getting a divorce. After 2+ hours on the phone back in February, we got my ex onto her own plan. I released/she ported over a Pixel 8 Pro, a Google watch, and an iPad. I kept my Pixel 8 Pro & Google watch. The problem is, it's still telling me I have two accounts when I log into the app. All of our devices (FINALLY) are showing on the correct accounts, but it's still listing her ..read more
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Have 6 lines, only showing 4, is that because of the Free lines?
Reddit » T-mobile
by /u/AsleepGeologist9
3h ago
submitted by /u/AsleepGeologist9 [visit reddit] [comments ..read more
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Stolen phone popped up in a seedy repair shop - advice needed
Reddit » T-mobile
by /u/SpecificWater5764
7h ago
On Tuesday I was riding the train, when a guy snatched my Tmobile phone from my hands and fled. I immediately blacklisted the IMEI. The phone tracking showed it at residential area overnight but the police refused to help, since I didn't have an apartment number. Next day when I used the Find my iPhone app and I saw the phone left at an address for a repair shop that boasts on their FB page they unlock any device and clean any tmobile phone that has been reported lost/stolen. They also advertise themselves as an authorized Metro by T-Mobile dealer. I know my phone is probably gone, but is the ..read more
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Open enrollment starts sometime next month
Reddit » T-mobile
by /u/Trevor792221
7h ago
Keep your broken devices for another couple months. Enroll in device coverage next month and make your claims a month later. submitted by /u/Trevor792221 [visit reddit] [comments ..read more
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T-Mobile Blocked Me From Sending Email Address Over SMS
Reddit » T-mobile
by /u/2honks
7h ago
So we realized recently that our email address got blacklisted somehow on tmobiles network. Nobody on tmobile can receive a SMS message containing this email/domain. Tested on numerous devices and this only applies to the t-mobile network. This is a legit business for health insurance. Does anybody know somebody we can talk to about this? submitted by /u/2honks [visit reddit] [comments ..read more
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SyncUP Watch Communications Visibility
Reddit » T-mobile
by /u/SaltyDingo567
7h ago
Does anyone know if there is anyway to view the texts, pics, videos, etc. that my kids have sent to other people via their SyncUp watches? submitted by /u/SaltyDingo567 [visit reddit] [comments ..read more
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T-Mobile Sent Me to Collections
Reddit » T-mobile
by /u/livejamie
7h ago
I did the trial period of T-Mobile Home Internet. I tried it within the allotted time. I canceled it over the phone and returned the modem to a T-Mobile store, all within the trial period. I have receipts and everything. I still received a bill for $30, I called T-Mobile and spoke to a lady who told me that I can disregard the bill since it was in error. Today, I received a collections notice. I tried calling T-Mobile again, but they said they could do nothing. The language barrier and the loud call center make conversing challenging. I will call the collection agency when they're open tomorr ..read more
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Msgs not loading on Google Msgs
Reddit » T-mobile
by /u/mjrtom7
7h ago
Does anyone know why this is happening, and how to fix it? The X's never download, they just sit there with a spinning halo surrounding them submitted by /u/mjrtom7 [visit reddit] [comments ..read more
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T-Mobile lost my phone and won’t credit me
Reddit » T-mobile
by /u/hangthedj00
7h ago
Hello, I’m really at a loss. I’ve spent hours dealing with different T-Mobile chat representatives over the past 4 months trying to figure out why they will not credit me the $350 I’m owed for trading in my phone. I shipped it back in November at a T-Mobile store. I received confirmation from one rep that it was received in the warehouse in December. I have been told twice it will be credited the following month, and it never is. The latest update is that they have opened a handset research investigation several weeks ago. The last two reps have promised to call me with an update within a few ..read more
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