Transactive memory
FourWeekMBA | Gennaro Cuofano
by Gennaro Cuofano
19h ago
Transactive memory refers to the collective knowledge distributed among individuals in a group or social system. It encompasses the shared awareness of who knows what within a social network and the collaborative processes through which individuals access, store, and retrieve information collectively. Transactive memory systems leverage the complementary expertise of group members, allowing them to pool their cognitive resources and access a broader knowledge base than any individual could possess alone. Theoretical Foundations: Transactive memory is grounded in several theoretical frameworks ..read more
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Set Shifting
FourWeekMBA | Gennaro Cuofano
by Gennaro Cuofano
19h ago
Set shifting, alternatively termed as cognitive shifting or task switching, delineates the cognitive ability to seamlessly transition between different tasks, mental frameworks, or viewpoints in response to changing environmental demands. It encapsulates the process of disengaging from one cognitive task or mindset and adeptly shifting attention, focus, and cognitive resources to another task or mental state. Set shifting emerges as a core executive function primarily orchestrated by the prefrontal cortex, wielding profound implications for adaptive behavior, problem-solving prowess, and goal ..read more
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Organizational Climate
FourWeekMBA | Gennaro Cuofano
by Gennaro Cuofano
20h ago
The concept of organizational climate emerged in the mid-20th century as researchers sought to understand the psychological and social dynamics within workplaces. Organizational climate encompasses the shared perceptions, beliefs, and norms that shape the work environment and influence employees’ attitudes, behaviors, and performance. It reflects the “feel” of an organization, encompassing factors such as leadership style, communication patterns, decision-making processes, and reward systems. Core Dimensions: Several core dimensions define organizational climate: Culture and Values: Organizat ..read more
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Track II diplomacy
FourWeekMBA | Gennaro Cuofano
by Gennaro Cuofano
20h ago
Track II diplomacy emerged in the latter half of the 20th century as a response to the limitations of formal diplomatic processes in addressing complex conflicts and security challenges. Coined by Joseph Montville in the 1980s, Track II diplomacy refers to unofficial, non-governmental initiatives aimed at promoting dialogue, understanding, and cooperation among diverse stakeholders, including civil society organizations, academics, business leaders, and community representatives. The concept of Track II diplomacy arose from a recognition that official diplomatic channels often face constraints ..read more
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Legitimacy Theory
FourWeekMBA | Gennaro Cuofano
by Gennaro Cuofano
20h ago
Legitimacy theory emerged in the 1970s as part of the broader institutional theory within sociology and organizational studies. It posits that organizations are motivated to conform to societal norms, values, and expectations to gain legitimacy and secure their survival. Legitimacy is essential for organizations to obtain resources, attract stakeholders, and maintain social approval in a competitive environment. Development of Legitimacy Theory: Legitimacy theory traces its roots to the seminal work of sociologists such as Max Weber, who explored the role of legitimacy in the functioning of so ..read more
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Mastery Orientation
FourWeekMBA | Gennaro Cuofano
by Gennaro Cuofano
20h ago
Mastery orientation emerged from research in educational psychology and achievement motivation in the mid-20th century. It contrasts with performance orientation, which emphasizes achieving favorable outcomes and demonstrating competence relative to others. Mastery-oriented individuals prioritize personal growth, learning, and mastery of tasks over external validation or competition with peers. Key Concepts: Several key concepts underpin mastery orientation: Intrinsic Motivation: Mastery-oriented individuals are driven by intrinsic motivation, deriving satisfaction and fulfillment from the pr ..read more
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Churn Rate Analysis
FourWeekMBA | Gennaro Cuofano
by Gennaro Cuofano
20h ago
Churn rate, also known as customer attrition or customer turnover, measures the percentage of customers who discontinue their subscription or service within a specific period. It serves as a key performance indicator (KPI) for businesses, reflecting the health of customer relationships and the effectiveness of retention efforts. High churn rates can erode revenue, diminish brand reputation, and impede growth, making churn rate analysis a critical component of strategic decision-making for businesses across industries. Significance of Churn Rate Analysis: Churn rate analysis offers several insi ..read more
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Usage-based Billing
FourWeekMBA | Gennaro Cuofano
by Gennaro Cuofano
20h ago
Usage-based billing represents a departure from traditional fixed pricing models, offering greater flexibility and alignment with customer needs. Under this model, customers pay only for the resources or services they consume, making it particularly appealing for businesses operating in industries such as cloud computing, telecommunications, utilities, and software-as-a-service (SaaS). Key Components and Strategies: Several key components and strategies characterize effective usage-based billing: Metering and Monitoring: Implementing robust metering and monitoring systems is essential for acc ..read more
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Illusory Superiority
FourWeekMBA | Gennaro Cuofano
by Gennaro Cuofano
20h ago
The concept of illusory superiority was first described in social psychology research conducted in the mid-20th century. It gained widespread recognition through studies such as the Dunning-Kruger effect, which demonstrated that individuals with low competence in a particular domain are more likely to overestimate their abilities compared to those with higher competence. Illusory superiority is rooted in cognitive and social processes that shape individuals’ self-perceptions and judgments of others. Key Concepts: Several key concepts underpin illusory superiority: Bias in Self-Assessment: Ill ..read more
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Subscriber Acquisition Cost
FourWeekMBA | Gennaro Cuofano
by Gennaro Cuofano
20h ago
In the realm of subscription-based businesses, understanding the Subscriber Acquisition Cost (SAC) is paramount. SAC represents the total expenses incurred by an organization to acquire a new subscriber or customer. Delving into the intricacies of SAC provides invaluable insights into the economics of subscription models, the effectiveness of marketing strategies, and the overall financial health of the business. Significance of SAC: The significance of SAC cannot be overstated. It serves as a fundamental metric for assessing the viability and sustainability of subscription-based business mode ..read more
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