There was a time when long-term employability wasn’t a current topic to discuss. However, the dilemma of keeping a motivated team of employees has only become more challenging in current times and employment market trends show the high levels of technician turnover in the restoration industry is no exception. Why is employee retention critical for your business? While some employee turnover can be expected, it’s important to keep your existing staff motivated and committed to the company. Regular departures can be disruptive to remaining staff. As well, hiring, onboarding, and training ne ..read more

There was a time when long-term employability wasn’t a current topic to discuss. However, the dilemma of keeping a motivated team of employees has only become more challenging in current times and employment market trends show the high levels of technicians’ turnover in the restoration industry is no exception. Why is employee retention critical for your business? While some employee turnover can be expected, it’s important to keep your existing staff motivated and committed to the company. Regular departures can be disruptive to remaining staff. As well, hiring, onboarding, and training ..read more

Route Log, the tool every fleet manager should have There are many scenarios in the daily fleet manager’s duties where it will be useful to know where their vehicles went. The Route Log can show the journey of a vehicle for a period of time, including where it went, how fast it was going, and other details. You can access to a Route Log in multiple ways: On the Reports Tab. On the Map View, a link at the bottom of the item pop up window.* On the Vehicles Tab, in the Actions column. The report will show the visual map of the route on top, and the detailed data table on the botto ..read more

From Good to Better: How to Improve Operational Efficiencies Your equipment is crucial to your restoration business, and having that equipment on hand when needed is critical. You’ve managed pretty well so far… ….manually scanning barcodes …requiring techs to write down on paper forms …call around your team cells until you find a spare unit Have you ever wondered if there’s an easier way to do it? Below are 5 simple tips on how to use an automatic Asset Tracking Solution like Nero Global Tracking to help with your daily activities, streamline your operations, and simplify your process ..read more

Next up in the behind-the-scenes look at our talented telematics team, get to know Shafiq Ahmad, a passionate engineer who’s positive approach continues to drive innovation during these challenging times. What is your role at our company? I’m a Senior Engineer at the Telematics Division. My role is to design and build systems to connect movable assets and equipment to the internet. This is done using various types of sensors and embedded systems. Internally this product is known as Nero Equipment Tracking or NET. NET can monitor, collect, analyze and deliver valuable reports, which can ..read more

Next up in the behind-the-scenes look at our talented telematics team, get to know Shafiq Ahmad, a passionate engineer who’s positive approach continues to drive innovation during these challenging times. What is your role at our company? I’m a senior engineer at the Telematics Division. My role is to design and build systems to connect movable assets and equipment to the internet. This is done using various types of sensors and embedded systems. Internally this product is known as Nero Equipment Tracking or NET. NET can monitor, collect, analyze and deliver valuable reports, which can ..read more

  Every day Nero Global Tracking strives to deliver the best GPS and Asset Tracking Solutions. Our developers play a key role in innovating, designing, and delivering our robust solutions. Get to know Kent Huo, Senior Software Developer, and see how one person’s passion can drive our Nero Global Team What is your role at our company? My role in the company is a Senior Software Developer focused on web application development. I am a so called “full-stacked developer”, who is responsible for both front-end and back-end work. How has your career grown since starting at the company?&n ..read more

  We would like to celebrate the hard work and dedication our Fulfillment Coordinator, Samantha Fung. During the last 4 months, she has been the glue in our operations and an essential piece in our customer service. Meet Sam! Samantha Fung, Fulfillment Coordinator What is your role at our company? My role is mainly to coordinate and process customer orders. I communicate with customers and service providers daily for appointment scheduling, and I also arrange all shipping.   What motivates you to wake up and go to work? I’ve worked in a logistics role for over 20 years, and I st ..read more

If you ask any fleet manager, especially those in the long-haul industry, what the most challenging part of their job is, besides overall fleet management, odds are they’ll tell you it’s fleet driver recruitment and retention. For whatever reason, finding and keeping drivers has become increasingly difficult in recent years. Various industry insiders can offer reasons as to why fewer and fewer people are interested in taking up the profession, such as lifestyle and pay, but the fact remains the same; finding drivers is only getting harder. How to handle fleet driver recruitment and retention T ..read more