LOVE AND LOYALTY
Loyalty Solutions Nigeria
by admin
3y ago
I remember a meeting we had with a client last year, the company has been facing challenges, then the pandemic happened and this compounded the case even more. They spun numerous plates and tried to tackle the issue the best way they know but it persisted, the next step for them was to rethink their The post LOVE AND LOYALTY appeared first on Loyalty Solutions Nigeria ..read more
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A CLEAR DIFFERENCE; CUSTOMER LOYALTY AND CUSTOMER SATISFACTION
Loyalty Solutions Nigeria
by admin
4y ago
Ever wondered why your customer Satisfaction has been on top notch but your employer keeps asking you why people are not sticking around. Although, it seems like you are doing all you can to satisfy your customers but all measures appear futile because they don’t seem to be loving your brand. Then you start a The post A CLEAR DIFFERENCE; CUSTOMER LOYALTY AND CUSTOMER SATISFACTION appeared first on Loyalty Solutions Nigeria ..read more
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Loyalty Programs and Millennials
Loyalty Solutions Nigeria
by admin
4y ago
The world is changing and the word millennials is standing out as the day goes by, businesses are currently trying to morph their models to fit this booming market “millennial market”. Day to day they are bombarded with adverts and promotions specifically targeting them, the obvious question here is what does loyalty mean to a millennial? The post Loyalty Programs and Millennials appeared first on Loyalty Solutions Nigeria ..read more
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REKINDLE THE SPARK IN YOUR RELATIONSHIP
Loyalty Solutions Nigeria
by admin
4y ago
In the season of valentine, i shared with a colleague a dating/valentine’s kinda comparison with Loyalty program success and I got her rapt attention which made Her remarked in a shuddering but exciting way “wow loyalty programs are badass” so well I agree with Her loyalty programs are badass however just like in dating you The post REKINDLE THE SPARK IN YOUR RELATIONSHIP appeared first on Loyalty Solutions Nigeria ..read more
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Engagements That Truly Engage (Part 1)
Loyalty Solutions Nigeria
by admin
4y ago
Towards the end of last year, I sat down and I tried to reassess all the efforts I had put into my business, then it slowly hit me, asides ensuring that my store was always stocked, I realized that I hadn’t taken proactive steps into successfully engaging my customers. To build a brand successfully you The post Engagements That Truly Engage (Part 1) appeared first on Loyalty Solutions Nigeria ..read more
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NEW YEAR RESOLUTIONS FOR BRANDS
Loyalty Solutions Nigeria
by admin
4y ago
It’s a new year. Everyone is agog with making new year resolutions and actually keeping them. Some of you may have made a list or two, or actually carried over some of your 2016/2017 resolutions. ‘NO PRESSURE’ We are not judging. A lot of us stick to the Mantra “New Year New Me’ Great I personally The post NEW YEAR RESOLUTIONS FOR BRANDS appeared first on Loyalty Solutions Nigeria ..read more
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LOYALTY BEYOND CHRISTMAS
Loyalty Solutions Nigeria
by admin
4y ago
The yuletide season is upon us again; everyone is fighting for attention no matter what their industry or business sector is. According to an article I read, Matt Curry; Director of e-commerce at online sex toy retailer Lovehoney Group stated that; “When it comes to sex toys, Christmas purchases beats Valentine’s Day”. Isn’t this fascinating? The post LOYALTY BEYOND CHRISTMAS appeared first on Loyalty Solutions Nigeria ..read more
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A Customers Experience!!!
Loyalty Solutions Nigeria
by admin
4y ago
Every weekend, my family and I have a tradition where we all meet at the same restaurant to catch up on activities or order take out and meet at home. Last weekend, during the long break, we decided to avoid the crowdy restaurants and order take out. I was of course saddled with the responsibility of ordering from the The post A Customers Experience!!! appeared first on Loyalty Solutions Nigeria ..read more
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RELEVANT & ATTAINABLE REWARDS CAN POSITIVELY IMPACT YOUR BOTTOMLINE
Loyalty Solutions Nigeria
by admin
4y ago
From our previous posts, I received numerous emails asking how loyalty programs can help increase customer visits and decided to share our thoughts so we can all hopefully gain a tip or two. From our experience with clients in Nigeria, Loyalty Programs increase both the value (emotional & financial) of your customer relationships and also The post RELEVANT & ATTAINABLE REWARDS CAN POSITIVELY IMPACT YOUR BOTTOMLINE appeared first on Loyalty Solutions Nigeria ..read more
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CUSTOMER FEEDBACK – ARE WE REALLY READY FOR THE CHANGE?
Loyalty Solutions Nigeria
by admin
4y ago
During the recent Customer Service week, I got a lot of messages from business owners, thanking me for business done so far with a few asking for feedback on service received so far. Honestly, inviting customer feedback sounds like the right thing to do. However all humans are built to be ‘defensive’ when we hear The post CUSTOMER FEEDBACK – ARE WE REALLY READY FOR THE CHANGE? appeared first on Loyalty Solutions Nigeria ..read more
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