Etsy invited sellers to place their items on sale to participate in its Father’s Day sale, but some said a glitch caused Etsy to erroneously discount low-priced items. One seller explained, “Etsy’s running a site-wide Father’s Day sale with code “fathersday2024″ and inviting Etsy sellers to participate, but there’s an issue. If you set a ..read more

This summer, eBay and PSA, a third-party authentication and grading provider for collectibles, will launch a new, “seamless, end-to-end experience” for trading card collectors. In April, eBay and PSA’s parent Collectors had announced they were entering into a series of transactions, which officially closed on May 16th. As part of the deal, eBay acquired Collector’s ..read more

Mastercard’s Ethoca subsidiary predicts that by 2026, there could be 337 million chargebacks annually, an increase of 42% from 2023 levels. That’s a major problem for retailers and online merchants, one the credit card company is tackling through a new partnership with Salesforce. Mastercard said its integration with Salesforce FSC (Financial Services Cloud) will help ..read more

Mercari launched a returns policy at the end of March that was so favorable to buyers that one reseller dubbed it a “Rent-A-Center” policy. He, like many sellers, believed buyers would abuse the policy by purchasing an item, using it, and returning it – in effect “renting” it. The policy was to soften the blow ..read more

Sellers of all sizes who host their shops on Shopify can now use Avalara’s services to manage and automate global tax compliance seamlessly. Avalara has been providing tax calculation services for Shopify Plus customers since 2015 and has now joined the Shopify Tax Partner Platform. Shopify CRO Bobby Morrison said, “With Avalara joining as a ..read more

Reuters reported today that USPS Postmaster General Louis DeJoy agreed to pause the consolidation of Postal Service’s processing network after mounting pressure from lawmakers. There have been a few areas around the country where consolidation efforts have led to massive delivery delays, including areas in Texas (Houston), Georgia (Atlanta), and Virginia (Richmond). In mid-December, the ..read more

It’s hard to call the Postal Service’s decision to keep many package shipping rates unchanged “good news” in July, since it’s only in recent years that sellers have had to deal with two rate hikes a year. The USPS had already raised the cost of shipping a package via USPS Priority Mail and Ground Advantage ..read more

eBay will give US shoppers the ability to purchase items listed by Japanese sellers through an agreement with Rakuten’s Rakuma marketplace app. The companies will test the program by listing products on eBay.com primarily in the fashion category. eBay and Rakuten will provide Rakuma Official Shop merchants with support in areas such as international shipping ..read more

eBay has launched a replacement to its monthly chat sessions where sellers could chat with employees and ask questions, which it ended with the last chat taking place in January of 2024. The new “Ask Me About” series will kick off next week with eBay’s new Product Research tool as the topic. (See EcommerceBytes’ May ..read more

eBay’s Product Research tool is now available on the eBay app for iOS and Android, giving sellers 3 years of pricing data for sold listings. The tool is based on Terapeak, which had been around since the mid-2000s and was acquired by eBay in 2017. In March, eBay Senior Product Manager of Seller Experience ..read more