Next-Gen CCaaS 3.0 Earns 98 out of 100 Score in Usability, Recognized as Leader in 16 G2 Reports  SAN FRANCISCO – January 12, 2021 – UJET, Inc., the world’s first and only CCaaS 3.0 cloud contact center provider, announced today that it has been named the leader in G2’s 2022 Winter Grid Report for User Satisfaction in Contact Center Operations Software for the seventh consecutive quarter with a score of 98 out of 100. Based on over 600 customer reviews, UJET leads 16 G2 Winter reports and is also recognized for: Best relationships and best support for both enterprise and mid-market custo ..read more

The post Built In Names UJET One of the 2022 Best Places to Work in the Bay Area appeared first on UJET ..read more

Leader in Smart-Era Customer Experience Recognized as Best Midsize Company to Work for in the Bay Area SAN FRANCISCO, CA – January 6, 2022 –  UJET, Inc., the world’s first and only CCaaS 3.0 cloud contact center provider, announced today that it has been recognized by Built In as a Best Midsize Company to Work for in the Bay Area.   “Our people are central to everything we do at UJET. Our rapid growth and success is a testament of the team’s commitment to our mission of transforming the customer experience,” said Anand Janefalkar, founder and CEO of ujet.cx. “Today we celebrate ..read more

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Rapidly-growing, disruptive cloud contact center innovator partners with powerful scheduling and analytics provider to transform the employee and customer experience SAN FRANCISCO – December 16, 2021 – UJET Inc., the world’s first and only CCaaS 3.0 cloud contact center provider, today announced its partnership with Assembled, a leading provider of workforce management software for modern support teams. The partnership equips UJET customers with greater insights and enhanced support team capabilities to provide timely, high-quality customer experiences at scale.  “Effective customer suppo ..read more

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The post UJET and Playvox Partner to Optimize Contact Center Agent and Customer Experience appeared first on UJET ..read more

The post UJET Continues to Grow C-Suite With the Addition of Tom Puorro as Chief Business Officer appeared first on UJET ..read more

The post UJET Continues to Grow C-Suite With the Addition of Tom Puorro as Chief Business Officer appeared first on UJET ..read more

UJET adds advanced workforce engagement capabilities to its CCaaS 3.0 cloud contact center through a partnership with Playvox. SAN FRANCISCO, CALIF (BUSINESS WIRE)- November 2, 2021  – UJET, Inc., the world’s first and only CCaaS 3.0 cloud contact center, today announced its partnership with Playvox, bringing together UJET’s ultra-modern Enterprise cloud contact center with Playvox’s best-in-class workforce engagement management (WEM) capabilities. Through the partnership with Playvox, a globally recognized software leader in both workforce management and quality management, UJET’s next g ..read more