In modern times, hotels believe in using the latest technologies to carry out the basic functions at their property. The presence of hospitality software makes it easy for them to operate property smoothly. When it comes to hotel software, there are specific software systems to take care of specific functions at the hotels. There is software for guest management, software for maintenance management, and specific software for property management. Each software help in simplifying the task, enhancing productivity, making the work more efficient and ironing out the basic problems that crop ..read more

Hospitality industry thrives on guest satisfaction. Where the guests look for a hotel that could host them well without letting any problem crop up that could hinder their experience, the hotels also ascertain that the guests at the hotel have the time of their life. For hotels, guest satisfaction is always their top priority. Also, given the fact that their potential guests would only arrive at the hotel after reading the guest reviews on online portals, the hotels certainly could not afford to not keep their guests happy. Henceforth, they not just offer exemplary amenities, facilities, and ..read more

Every hotel, be it a small boutique hotel or a grand hotel chain, demands maintenance. With many guests staying and using the rooms and other areas, damage to the property is something which is inevitable. Need for fortuitous repairs crop up anytime. Equipment break down becomes common. Several departments keep running out of supplies. But the guests never feel slightest discomfort in the hotels and the credit goes to hotel maintenance software.Hotel maintenance software has proved to be a boon for the hoteliers across the world. Almost every independent hotel, as well as a noted franchiser ..read more

If every complaint, that is filed, is solved immediately and you know the reason behind that glitch. What caused that complaint? What is the reason behind that complain? And how to resolve this issue that is causing your guests to get uncomfortable? Do you have any system installed in place to manage such things? Now, you have that with the complaint management system software from Knowcross - Know Glitch. You can capture the issue, track it and resolve the service with best satisfactory methods and find out reasons that have caused inconvenience to guests with Know Glitch. The System that wil ..read more

What if every housekeeping tasks you assign can be done so easily that you don’t need to check every task by yourself? Imagine being a supervisor who needs to check and assign every task and run around to check if all the housekeeping tasks in the hotel are going great or if the task is completed. Now with Knowcross Housekeeping Software and its Software Checklist, you can be a superhero and manage everything at once with the super customized report of every employee and what task that employee is doing. You just need to check the last step of inspection. With Know Housekeeping you can streaml ..read more

Hotel Management or Hospitality completely depends on the relationship between a guest and a host. If your business is falling apart, then there might be few changes you could do to get it back to its full potential and get back on track in no time. Complaint management system software is must in hotels so make sure you have that before starting again. Focus on the people: Your hotel will never get back on track if you’d not listen or focus on the people who are visiting or working there. Get their feedbacks good or bad because it’s important to get a hold of them and start from working on t ..read more

Have you ever wondered about what you could do to make your hotel more attractive especially for the businesswomen? It’s important to keep your hotel female-friendly because according to statistics now, 85% of purchases of the household are done by them (businesswomen). Except for the businesswomen, there are women travellers who are most likely to book a hotel for their stay. Hotel software which usually saves a lot of time should be updated at all times for quick booking by these women. So, we have listed top things that you should keep while designing a women-friendly hotel: Flexible: When ..read more