There are a lot of topics that can be included with human factors beyond medical devices and biomedical engineering. When we constrain the field down to what the FDA cares about, the guidance documents are primarily concerned with usability. Is the device demonstrated to be safe and effective for the intended users, uses, and use environments? The FDA isn’t as concerned about mandating ease of use for the device, except where it might impact safe and effective operation on critical tasks. The goal is to ensure that the device user interface has been designed such that use errors that occur dur ..read more

Trig’s collaborative product design with Voxelight LLC for the ZEISS UVClean has won Red Dot awards in two categories: Industrial Design and Innovative Product. This marks the first Red Dot awards Trig has received for their work. The ZEISS UVClean is a simple, yet powerful UV disinfection tool for eyecare professionals. With a push of a button, a cycle of UV-C radiation is initiated, effectively disinfecting up to 6-10 pairs of eyeglasses in only 40 seconds. This product requires no chemicals or liquids and produces zero waste due to its innovative use of 4 germicidal UVC bulbs. The bulbs bat ..read more

According to the Pew Research Center, about 71% of employees are working from home as of December 2020, and over half of them state that they’d prefer to work from home even after the pandemic is over. As a company that has been virtual since our founding in 2007 (and as designers who are always thinking about the most ergonomic and fun ways of doing anything), we thought it would be nice to write an article about how to create the most joyful and ergonomic work environment for your own home, both physically and mentally, based on our own experiences over the years ..read more

As design thinkers, we get approached by clients to help navigate uncertainty. Some of our clients are managing incredibly complex user journeys that can change based on multiple possible technology pathways. It can be challenging to sort through each of the steps in advance ..read more

We’ve heard that branding is important, but do we know exactly why? How does good branding affect our companies and organizations, and how does bad branding erode relationships with our stakeholders? During a recent recorded webinar session, Trig team members Connie Tran and Ty Hagler gave an introductory overview of branding and how it can be effectively guided. If you’re not sure how branding can help you, what a brand is, or how you can get started in building your brand, this webinar is designed to help answer some fundamental questions ..read more

While I have known of the Flywheel concept ever since reading Good to Great by Jim Collins in 2006, we haven’t tried to put it into practice until this year. Starting in March 2019, we discontinued using the Rock framework from the Entrepreneurial Operating System (EOS ..read more

Though Marketo and SharpSpring are both categorized as marketing automation platforms, I find they are starkly different in capabilities and in use case from my extensive experience with both to build and manage campaigns for clients ..read more

Shaping a box or molding clay into a vessel have been the metaphors used for Need Statement Development. It is a useful vessel, and the emptiness inside of it will be used to create something. It could be anything. That is, anything that fits in the vessel ..read more

Stephen Lindamood joined Trig as Visual Designer in 2018 to build our Brand Asset Management team. Since that time, he’s become an integral part of the Trig team, bringing his incredible talents, sense of humor, and uncompromising drive for excellence. Most recently, he’s been an integral part of pulling the entire team together for a complete platform upgrade to Trig.com from Squarespace to Webflow ..read more

We ran a virtual workshop on virtual healthcare, which, if you think about it, is the best way to create implicit empathy for the physicians and patients being considered and their challenges. While elective treatments are being postponed to prepare for the influx of COVID-19 patients, that doesn’t mean medical care needs to be brought to a full stop. By walking through this exercise, we hoped to build deeper empathy for the broad patient population as their care has transitioned to telemedicine solutions ..read more