Strikedeck » b2c
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Strikedeck is the fastest and the most connectable Customer Success Automation Tool. Strikedeck uses machine learning and predictive analytics to bubble up insights and alerts about customer health, sentiment, and engagement.
Strikedeck » b2c
3y ago
Emily shares key insights that she's learned from operating CS in API-based companies. APIs are becoming more sophisticated. So, developers are given more flexibility and functionality to create their own applications to serve their clients at a B2B or B2C model.
The post CSM: Striking the Right Chord with Your API Company first appeared on Strikedeck | Customer Success Platform ..read more