Businesses are increasingly recognizing the power of customer experience when it comes to growing loyalty, lowering operational costs and securing long-term growth. But knowing how exactly do you improve customer experience is important. Companies are quickly realizing customer experience is a driving factor in both achieving new business and retaining customers long term. With consumers willing to abandon due to poor experiences, the pressure is on companies to learn what their customers are looking for and deliver those experiences at scale. What is customer experience? To improve CX, leade ..read more

On Wednesday, HP beat Wall Street estimates for Q2 revenue , signaling a recovery in the personal computer (PC) market as customers upgrade their systems. HP PC demand is the first increase in its sales in two years, an optimistic signal for a long-awaited rebound in the market. (Image Credit: hp) Like other PC makers, HP experienced a boom in sales during the pandemic as consumers, businesses and schools stocked up on tech products and then a subsequent two-year sales slump. For HP that slump in PC sales is just now easing. HP earnings Revenue from HP’s computer unit increased ..read more

Saudi Arabia may announce a landmark secondary share sale in oil giant Aramco later on Thursday. The Aramco share sale is pending final approval from Crown Prince Mohammed bin Salman, people with knowledge of the matter said.  (Image Credit: aramco) Saudi Arabia’s state-controlled Aramco said it would sell some $11.5 billion worth of additional stock in an offering that begins Sunday. This is as Riyadh tackles pressure to raise funds for an array of wide-ranging projects aimed at diversifying its fossil fuel-based economy. Aramco share sale The share offering on Riyadh’s Saudi E ..read more

To build a successful business, you need more than a good idea. Whatever type of business you have in mind, to accelerate growth one has to be well organized, flexible, and creative, and develop a knack for paying close attention to the details while never losing sight of the big picture. One should know how to grow business by being prepared to make some personal sacrifices. Starting and growing a business requires expansion ideas along with good organizational skills, creativity, and constant focus, among other essentials. It’s important to be aware of your competition, particularly the thi ..read more

Salesforce share price fell as much as 17% in extended trading on Wednesday after the cloud software vendor reported weaker-than-expected revenue and issued guidance that trailed Wall Street’s expectations. Salesforce stock drop was seen as the software maker said sales growth in the current quarter will stall to the slowest in its history. (Image Credit: salesforce) This short revenue of Salesforce fueled concerns about the company’s ability to stay relevant as the industry shifts toward artificial-intelligence tools. Salesforce earnings Here’s how the company did, compared to ..read more

Volkswagen is aiming for its new low-cost affordable electric vehicles (EV) to debut in 2027. The new affordable Volkswagen EVs are expected to be priced around $21,800 (20,000 euros). Volkswagen’s plan to build affordable electric vehicles as competition heats up in the EV space largely owing to the presence of strong Chinese rivals. (Image Credit: volkswagen-newsroom) This decision to make EV comes after discussions with Renault about a potential collaboration on the project fell through earlier this month. VW affordable EV The target is to produce electric vehicles for the Eu ..read more

Amazon’s AWS, its computing unit is in talks with Italy for investment of billions of euros. Amazon Italy plan for expansion of its data center business in the country as part of the tech giant’s effort to boost its cloud offer in Europe. This was as per four people familiar with the matter said. Discussions between Amazon AWS and spokesperson for the cabinet’s office over the size and the location of the investment are ongoing.  (Image Credit: aboutamazon) Also as per sources, Amazon Web Service is considering expanding its current site in Milan or building a new one. Amazon AW ..read more

Dutch government-backed ABN Amro has agreed to buy private bank Hauck Aufhäuser Lampe (HAL) for 672 million euros ($730 million). This ABN AMRO Fosun deal would strengthen its position as one of the top three wealth management firms in Germany.  (Image Credit: abnamro) Bethmann Bank AG, ABN Amro’s private banking arm in Germany, will add €26 billion in assets under management and €2 billion in loans after the acquisition, according to a statement from the Amsterdam-based lender Tuesday. That will bring combined assets under management to around €70 billion. ABN AMRO Fosun deal The sa ..read more

A Hong Kong court on Monday adjourned a hearing on a petition seeking the liquidation of Kaisa Group until June 24. The Kaisa liquidation delay in hearing gave the embattled Chinese developer some respite as it works on its debt restructuring plan. Kaisa, the Shenzhen-based developer has been working on restructuring its offshore debt for two years. This was after defaulting on $12 billion in offshore debt in late 2021. (Image Credit: kaisagroup) Kaisa’s non-payment hearing The matter before the court concerns the non-payment of 2023 notes with an outstanding principal of ..read more

Glass Lewis, the proxy advisory firm on Saturday urged Tesla shareholders to reject a $56 billion pay package for Chief Executive Officer Elon Musk. Musk compensation, which if passed would be the largest pay package for a CEO in corporate America. (Image Credit: Shutterstock) The firm’s report cited reasons like the Musk package reject is the “excessive size” of the pay deal, the dilutive effect upon exercise and the concentration of ownership. It also mentioned Musk’s “slate of extraordinarily time-consuming projects” which have expanded with his high-profile purchase of ..read more