Discover Chargebee's innovative AI solution to turn cancellations into retention opportunities and streamline subscription growth ..read more

Businesses across the globe have seen a massive shift in priorities over the past five years. From ‘Growth at all costs’ until 2022 to the ‘Year of Efficiency’* in 2023, the objectives shifted to reducing operational overheads, becoming nimble, and redefining processes.  But we’re in 2024, and things are different now. Our conversations with business leaders across the globe tell us a story of growth ambitions this year. Leaders are no longer content with surviving and want to show progress. We call it the year of ‘Efficient Growth’. We believe that businesses want to be bold and rea ..read more

Growth at all costs Many companies grew until 2022, mainly focusing on new customer acquisitions. Money was free-flowing; valuations were sometimes 10x multiples of current revenue and acquisition costs that were 2x the customer lifetime value did not raise questions. We call this the ‘Growth at all costs’ period, when many leaders launched new products, hired more employees, and liberally purchased every software the team wanted—anything and everything to fund the acquisition pipeline.   2023 – The year of efficiency As capital became expensive by mid-2022, many business leaders had ..read more

When RightNow Media, the leading provider of faith-based videos, decided to spread its wings and venture into international territories, little did they know that their homegrown billing system would become one of their biggest hurdles. Managing a subscription-based model is challenging enough, but scaling it across borders requires next-level navigation. The global expansion roadblock RightNow Media arrived at a pivotal moment in its business journey. With a vision to impact lives worldwide, the internal subscription management and billing platform faced a hurdle – it couldn’t scale for the g ..read more

The "2024 State of Subscriptions & Revenue Growth Report" reveals a pivotal shift in the subscription sector. With 96% of leaders anticipating revenue growth, the focus intensifies on customer retention and AI-driven efficiency. Despite optimism, challenges like price adjustments loom. This study, a collaboration between Chargebee and Centiment, underscores a future where strategic growth and technological innovation pave the way for the industry's evolution ..read more

We’re thrilled to announce that Chargebee has solidified its position as a frontrunner in the tech industry by being recognized as a leader in the 2024 G2 Best Software Awards. This achievement underscores Chargebee’s commitment to excellence and innovation, propelling it to the top of the charts. Customers rank Chargebee #1 in Commerce Products Chargebee has been recognized as an overall leader in Best Software Products and has also clinched the coveted #1 spots in the Commerce Products and Subscription Management categories. In addition, we were recognized as  #1 in the categories of Su ..read more

Increasing your AOV can be a great way to improve revenue, customer loyalty, and their overall lifetime value. Here are some ways you can get started ..read more

Customer churn can be a major component of your business’s success or failure. It’s better to be proactive with your approach. Learn how you can predict churn ..read more

For eCommerce businesses, success and business growth rely on a positive, memorable customer experience that will keep customers coming back. Learn more today ..read more

While a churn rate, or the percentage of customers who stop using your product or service, may be inevitable in business there are ways to reduce the risk to your bottom line. Churn management involves examining the reasons why customers want to leave your business, and addressing those problems with strategies that help maintain customer retention. It is crucial to ensure that your existing customers remain satisfied and continue to support your company because that ultimately affects revenue, customer loyalty, and the brand’s overall reputation. We will explore different churn management str ..read more