Sage Transform 2024 shed light on the evolving business management and accounting landscape. At the February event, Sage focused on the acceleration of technology-driven operations, the increasingly critical role of AI, and the importance of sustainability within the SMB sector. Here are my key takeaways from these topics and other highlights from the event. Moving Beyond Automation with Sage Copilot AI The common thread across Sage presentations and discussions highlighted Sage’s continuing goals to remove friction from financial management operations. Executives and product managers discuss ..read more

In August 2023, Salesforce launched Salesforce Starter, a new CRM solution tailored for businesses lacking CRM expertise. This platform simplifies the process of trying, buying, and deriving value from Salesforce’s CRM solutions. As discussed in this post, Salesforce Starter is designed for small and medium businesses (SMBs) with limited CRM experience. Since its launch, Starter has garnered positive reviews from PC Magazine and Business News Daily, and according to Salesforce, has achieved a significant increase in market conversions compared to Essentials (details on specific increases are ..read more

In today’s digital era, customers increasingly expect small businesses to provide the same level of service and convenience as large companies. Small businesses must project a polished, professional image across the buying journey to compete effectively. Mastering the art of providing great sales, marketing, and service is essential to delivering a great customer experience. But it doesn’t stop there -s. Streamlined, secure, and professional invoicing and payment processes are essential to providing your customers with a great end-to-end experience. Of course, these solutions are also key to ..read more

Acumatica Summit 2024, held in Las Vegas at the end of January, focused on Acumatica’s growth in technology, community, and strategy. CEO John Case opened the event, emphasizing the company’s commitment to small and medium-sized businesses (SMBs). The Summit covered topics including customer expansion and community, partnerships, and introduced a Professional Services Edition, offering insights into Acumatica’s direction in the ERP market. Keynote highlights CEO John Case kicked off the Summit with a keynote that shared perspectives on Acumatica’s customer growth, new partnerships, and expans ..read more

Small and medium-sized businesses (SMBs) are continually adapting to rapid changes in the workforce and workplace, and staying ahead of the curve is more crucial than ever. The latest eBook from SMB Group, SMB Workforce and Workplace Trends for 2024, sponsored by Dell Technologies and Zoho, examines SMB workforce, workplace, and collaboration plans and trends. The eBook draws from the SMB Business and Technology Directions for 2024 survey, which gathered perspectives from 744 SMB decision-makers and influencers across a wide range of industries. Some of the key findings in this eBook include ..read more

In a world where small and medium-sized businesses (SMBs) navigate an ever-evolving landscape, understanding the intersection of technology investments and business requirements has never been more critical. In our new, free eBook, 2024 SMB Priorities: Aligning Technology Investments to Business Requirements, sponsored by Dell Technologies and Zoho, we share important trends about SMB business and technology priorities and plans. We examine SMBs’ take on trends that could affect their businesses, their ability to successfully adapt to unexpected changes, and their revenue expectations fo ..read more

Environmental, social, and governance (ESG) strategies and programs are now common practice for most large, publicly traded corporations. While small and medium businesses (SMBs) tend to lag behind their large enterprise counterparts, SMB Group research indicates that 75% of decision-makers agree that a strong sustainability strategy can help them improve business results—up from 57% a year ago. Many SMBs have already implemented multiple sustainability initiatives, and most of them focus on the environmental aspects of sustainability.  Roughly half already have programs for recycling ..read more

Happy New Year! We hope you enjoyed the holidays, and wish you a happy and healthy 2024. Here at SMB Group, we are ringing in the new year by sharing our annual SMB Group Top 10 SMB Technology Trends, required reading for SMBs (small and medium businesses), and for the vendors that serve them. Our Top 10 SMB Technology Trends offers a view of key technology and related trends, examined through the lens of their potential impact on SMBs. Because SMBs are very diverse and often operate with limited resources, it is critical to understand which trends align most closely with individual busi ..read more

In an era increasingly driven by technology, small and medium-sized businesses (SMBs) are increasingly interested in using artificial intelligence (AI) as a catalyst for growth and innovation. A comprehensive survey conducted by SMB Group highlights this trend, revealing the attitudes and adoption rates of AI among 744 SMBs. SMB Interest in and Adoption of AI The overwhelming majority of SMB survey respondents are personally interested in AI. 84% of respondents are very interested or somewhat interested in how AI will impact their businesses, and 55% are already exploring generative AI platfo ..read more

a href=”https://www.smb-gr.com/reports/smb-business-and-technology-challenges-and-priorities-for-2023/” rel=”lightbox”> This SMB survey was done January 2023 © SMB Group, Inc.   The post Smaller SMBs Are More Likely to Pull Back on Hiring in 2023 first appeared on SMB Group. The post Smaller SMBs Are More Likely to Pull Back on Hiring in 2023 appeared first on SMB Group ..read more