As we traverse the landscape of leadership and transformation, we often overlook the profound impact of the words we choose. Whether you are the CEO of a Fortune 500 company or a manager at a smaller firm, the language you employ can be the linchpin for catalyzing change. And even the most influential minds often use words that undermine the clarity and action they would like to take. In our most recent Conversations with the Masters, I had the opportunity to dive deep into the world of language, how it can be wielded to drive change, and how it can increase efficiency of the decision-making ..read more

The buzzwords of today’s digital age are ‘AI’ and ‘Artificial Intelligence.’ These excite some and strike fear into others. Yet whatever your position, this Hard Trend is undeniable and will shape the future of your business or organization in some way. Applications like ChatGPT, deep data algorithms, and others are changing the face of work and how we approach business practices at an unprecedented speed. So what does that mean for the roles we have at work ..read more

In today’s ever-changing business landscape, one of the most pressing challenges across industries is attracting and retaining top talent, especially when it comes to the front-line workforce. These individuals are more than employees; they are the lifeblood of businesses, serving as the vital connection between products, services, and valued customers. From answering calls and delivering products to building structures and repairing appliances, their indispensable work forms the backbone of our enterprises. It’s with great excitement that I, Daniel Burrus, along with Eric Chester, a renowned ..read more

When it comes to the concept of disruptions in this world, we tend to focus on all the new digital tools that are creating ripples in headlines. From generative AI to digital currency, these digital disruptions are definitely leaving their impact. But instead, the focus of today should be on the very concept of disruption itself, not just digital disruption. The word “disruption” is a key stumbling point for many ..read more

There is so much talk about generative AI today, it has become somewhat of a hot-button issue among working professionals and business leaders. We are witnessing firsthand the power of generative AI with applications like ChatGPT, Gemini, and other content-creating software. On Meta, Instagram, and other social media sites, there are works of digital art being created by generative AI applications like Midjourney, Canva and DALL·E 3 to name a few. But despite the fact that many are already implementing it while others are kept up at night about it, even I have to beg the question: So wha ..read more

It cannot be disputed that your cash cow may have brought your organization success in the realm of profit for years. But does that mean it will be the best business strategy to stick with throughout 2024? Truthfully, the answer here has always been “yes and no” because the reality is not rooted in Either/Or — It is Both/And world! As new companies emerge and your well-established competition pursue new innovations, they are bound to bring new solutions to the table ..read more

Cyber attacks have been an ongoing challenge for individuals and businesses over the years. Previously, they manifested through emails, Trojan horses, and various forms of malware that, upon infiltrating your computer via the internet, replicated themselves and replaced code within functional programs. Today, this threat continues to persist, posing a constant danger to both individuals and businesses. But as digital technology has evolved at unprecedented rates, so too have cyber attacks and their complexities ..read more

You only have two options when it comes to the future of technology in marketing: First, which is unfortunately appealing to many, you can hunker down, sticking to the old marketing tactics to drive sales. In doing so, you decide to let others deal with advancements in digital technology while you sit on the sidelines and see what happens. This strategy seems safe because others are taking the risks, not you ..read more

Have you experienced receiving a phone call from an unfamiliar number? Nowadays, it may seem like a rhetorical question because most of us have encountered such situations. The prevalence of spam calls on our mobile devices has made it a common occurrence. Personally, I receive these phone calls at least every few days. I often wonder about their origin and how on Earth they got my number. How about when you scroll through social media or a website, and you come across an ad for something you checked out a few days ago ..read more

The landscape of work is undergoing a transformative shift, fueled by the relentless progress of artificial intelligence (AI) and generative AI technologies. In my eyes, the key to understanding this evolution lies in recognizing that humans are not being replaced by AI but are, in fact, being empowered by it. The future of work is marked by increased efficiency, a redefined role for humans, and a seamless integration of remote and in-office collaboration. AI as a Tool, Not a Replacement As generative AI, exemplified by technologies like Chat GPT, becomes more prevalent, the question arises ..read more