While network operators are progressively adopting cloud architectures and fully IP-based virtualized network functions, many residential and business wireline voice services remain anchored in the physical domain. The presence of numerous plain old telephone service (POTS) lines and time division multiplexing (TDM) trunks necessitates the use of transitional network elements like media gateways, which continue to play a vital role in many communications service providers' infrastructure.  ..read more

Today is Global Accessibility Awareness Day (GAAD) and we take this moment to acknowledge the various ways technology underpins our everyday activities. While this digitalization has upleveled how we organize, share, communicate and thrive, it also has created barriers for those that are challenged whether due to poor vision, cognitive impairments, or other disabilities. Did you know that 1 in 7 people globally identify as having a disability ..read more

Metaswitch, a Microsoft Company is among the announcement partners for Microsoft’s new Operator Connect Accelerator program.  Microsoft’s new Operator Connect Accelerator program is designed to expedite the onboarding of new operators accepted into the Operator Connect program for PSTN calling.  Approved Accelerator partners facilitate an extensive endorsement process ensuring the path from application to implementation for Operator Connect is smooth and efficient.   ..read more

Most operators understand that Contact Center solutions are very lucrative. Contact Center solutions provide a profitable revenue stream with an ARPU of $100 per seat, and as a voice dominant service, it also helps protect voice business and reduces churn. In fact, the most successful operators are now selling contact center as a lead product and pulling through other services such as network access and UC on the power of the contact center ..read more

Metaswitch, a Microsoft company, is announcing a range of product enhancements to support Operator Connect Mobile. Microsoft’s Operator Connect Mobile seamlessly integrates users’ mobile identities with Microsoft Teams, allowing them to have a single, SIM-enabled phone number serving as their Teams, desk, and mobile number. Operator Connect Mobile uses the mobile phone’s native calling interface, providing a unified “green button” experience while leveraging the quality and reliability of the operator’s mobile network. The experience for the user is optimized voice quality compared to OTT cha ..read more

Metaswitch, a Microsoft company recently announced several new updates to MaX UC, its unified communications and collaboration solution for operators, including a new look and feel of its desktop client, as well as improved integration with Microsoft Teams ..read more

Metaswitch is introducing a new way to help operators meet the rapidly changing needs of their business customers. Metaswitch Managed Service for Teams Calling is a service that allows operators to easily meet the multi-tenant Session Border Controller requirement of the Operator Connect program by sourcing a managed service from Metaswitch ..read more

Metaswitch has partnered with TelcoBridges to certify versions of their Tmedia gateways for full interoperability with the widely deployed Metaswitch Call Feature Server (CFS). Available in the first half of 2022, TelcoBridges will offer “Tmedia for Metaswitch Networks” as a software option or upgrade for new and existing Tmedia products, adding integration with Metaswitch’s MetaView Service Assurance Server (SAS) for rapid call tracing and fault diagnosis to their existing CFS interoperability ..read more

Metaswitch is introducing a new way to help operators meet the rapidly changing needs of their business customers. Metaswitch Managed SBC for Operator Connect is a service that allows operators to easily meet the multi-tenant Session Border Controller requirement of the Operator Connect program by sourcing a managed service from Metaswitch ..read more

Metaswitch Perimeta Session Border Controller (SBC) was named a Leader in GlobalData’s annual product comparison for SBCs. The analyst firm compared SBC products from seven companies and Perimeta excelled in platform capability, performance and deployability. It also rated Perimeta “very strong” in the areas of feature and protocol support ..read more