Source, network and soak up the sun this summer at Home & Gift. The retail community’s favourite summer buying festival is back for another 4 days of irresistible product sourcing, networking and fun in the sun. Prepare for 21-24th July at the Harrogate Convention Centre and the grounds of the DoubleTree by Hilton Majestic Hotel, […] The post Home & Gift 2024, 21-24 July  appeared first on Modern Retail ..read more

The Importance of Order Fulfilment Order fulfilment is a high priority for most organisations due to the direct impact on customer satisfaction and the labour resources order picking necessitates. Incorrect or late orders create the potential for an unhappy customer who might decide to shop elsewhere or use another vendor next time (not to mention […] The post Improve Your Order Fulfilment Process: A Guide on Strategies & Technologies appeared first on Modern Retail ..read more

The ecommerce landscape is in a constant state of flux, driven in part by the changing behaviours of consumers, and the enduring legacy of the pandemic. As businesses adapt to these changes, more effective collaboration with sellers becomes paramount, strategically targeting specific buyers across a multitude of websites and channels. This coordinated effort necessitates prioritising […] The post Redefining ecommerce success: Understanding the New Trends in Customer Experience appeared first on Modern Retail ..read more

One of the biggest challenges companies face in intralogistics is a lack of space, leading to inefficient storage, slower processes, higher costs, and lower customer satisfaction. In the time of Industry 4.0 and rapid technological advancements in production, alongside increasing e-commerce and omnichannel distribution, companies need to optimise their warehouse or production design with digitalised […] The post 7 Space Saving Technologies appeared first on Modern Retail ..read more

In the bustling world of e-commerce, technological innovations are not just enhancing customer support; they are radically transforming it. Leading the charge in this digital revolution is Cynergy BPO, a seasoned advisory firm renowned for its robust industry experience and a substantial network of 39 award-winning outsourcing providers specialising in the retail sector. This firm […] The post Ecommerce Outsourcing UK: Cynergy BPO – How Cutting-Edge Tech is Changing the Face of Retail Customer Support appeared first on Modern Retail ..read more

Are you a retailer looking to refine your product offering for the Autumn/Winter season? Want to make your store THE place to shop on your high street? Well, the industry’s favourite summer buying festival is back! Home & Gift will be returning on the 21-24 July to whisk you off in a wave of newness […] The post Brighter Days and Better Buys Await at Home & Gift appeared first on Modern Retail ..read more

Descartes Systems Group, has released findings from Online Buying Grows, But Too Many Consumers Still Experiencing Delivery Woes, its third annual consumer sentiment study of ecommerce home delivery. The study shows that 39% of respondents made more online purchases in the period surveyed this year compared to last year and that 57% made purchases in at […] The post Descartes’ Annual Ecommerce Study Shows 67% of Consumers Face Delivery Problems appeared first on Modern Retail ..read more

True Fit, the leading AI-driven platform that decodes size and fit for shoppers and fashion retailers, has announced that, following its launch in Shopify at the end of 2023, it is now driving a 14% average GMV growth for fashion brands on the platform, giving rise to the next generation of scaling fashion retailers.  Having formerly only […] The post True Fit Democratises Fashion Genome and Unlocks Growth for Rising Fashion Brands in Shopify appeared first on Modern Retail ..read more

Headlines regarding post Brexit cross-border trading challenges dented businesses’ confidence in their ability to expand successful ecommerce retail operations outside the home market. But with cross-border trade booming globally, is there a risk that UK retailers are missing out? Global marketplaces have not just expanded rapidly in recent years, they have added sophisticated translation, multi-currency, […] The post Breaking Borders: Unleashing the Power of Cross-Border Commerce for Retailers appeared first on Modern Retail ..read more

Leading Finnish logistics services provider Inex Partners Oy has partnered with SEE to enhance packaging automation, as part of its strategy to further improve efficiencies, customer satisfaction and capacity for managing sales peaks. Inex handles the fulfilment and distribution of ecommerce orders for one of Finland’s largest retailers. The logistics company picks, packs and sends […] The post I-Pack Delivers Automated Packaging Performance for Inex appeared first on Modern Retail ..read more