Latest Banking Agency Review Demands Meaningful Impact on Expanding Regulatory Burdens
NGDATA - Customer Experience Management Blog
by Jenn Day
4d ago
Federal banking regulators have increasingly imposed new rules on community banks, responding to the risky practices of large institutions. Since July, nearly 7,000 pages of new regulations have been introduced, disproportionately burdening smaller banks. Historical oversight failures and a focus on minutiae rather than overall safety exacerbate these challenges. The ICBA calls for a meaningful review of regulations, urging the elimination of one-size-fits-all mandates and suggesting the involvement of independent consultants to assess the true impact on community banks. Source The post Latest ..read more
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35 Content Marketing Statistics You Should Know
NGDATA - Customer Experience Management Blog
by Jenn Day
4d ago
Content marketing is essential for digital strategies, with 73% of B2B and 70% of B2C marketers using it. In 2023, 97% of marketers saw success. High-quality, less frequent content is favored by 83% of marketers. AI tools like generative AI are transforming content creation, making it faster and more efficient. Short-form videos and interactive content offer high engagement and ROI. LinkedIn is the leading social media channel for B2B distribution. Despite challenges in attracting quality leads and generating ideas, content marketing remains a valuable investment, driving significant returns a ..read more
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Significant Regulatory Changes Are About to Impact Your Training & Policy Management
NGDATA - Customer Experience Management Blog
by Jenn Day
4d ago
The recent regulatory updates to Sections 1071 and 1033 will significantly impact financial institutions' training and policy management. Section 1071 mandates the collection and reporting of small business loan application data, requiring institutions to implement robust data collection procedures and staff training. Section 1033 enhances consumer control over their financial data, obliging institutions to provide data access upon request while following open banking principles. These changes necessitate immediate updates to training programs and policies to ensure compliance and employee pre ..read more
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Move Over CMOs, Data-Driven Growth Marketers Are Taking Over
NGDATA - Customer Experience Management Blog
by Jenn Day
4d ago
In recent years, the role of Chief Marketing Officer (CMO) has been increasingly scrutinized and even eliminated at major companies, including Wells Fargo and Bank of America. This shift has led to the rise of "growth marketing," which focuses on data-driven strategies to drive revenue growth and align marketing efforts more closely with company-wide objectives. Traditional marketing metrics like lead generation and brand loyalty are being replaced by more integrated, customer-centric approaches that rely heavily on data and analytics. Growth marketers are bridging gaps between marketing, prod ..read more
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Jump into the world of digital marketing with these 5 bootcamps
NGDATA - Customer Experience Management Blog
by Jenn Day
1w ago
The digital age has transformed how we live and work, creating new opportunities in digital marketing. Businesses are adapting to these changes by utilizing digital marketing strategies such as social media advertising and search engine optimization. With an average salary range of $63,000–$117,000, digital marketing is a lucrative career choice. Several digital marketing bootcamps offer comprehensive programs to gain the necessary skills in digital marketing. Source The post Jump into the world of digital marketing with these 5 bootcamps appeared first on NGDATA ..read more
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Credit Union SVP Jason Wolkove Listens to Those Nearest to the Product
NGDATA - Customer Experience Management Blog
by Jenn Day
1w ago
Jason Wolkove was drawn to the credit union industry due to his desire to give back and his belief that the credit union space fits his skillset and background. He aims to create an environment where technology enhances the experience of both team members and members without being intrusive. Source The post Credit Union SVP Jason Wolkove Listens to Those Nearest to the Product appeared first on NGDATA ..read more
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Hoodies and Suits: Can Banks and Fintechs Learn to Speak the Same Language?
NGDATA - Customer Experience Management Blog
by Jenn Day
1w ago
The relationship between banks and fintech companies can be challenging due to their differing worldviews and cultures. This can lead to miscommunications and mismatched expectations. Partnership mismatches commonly arise from differing perceptions of capabilities, regulatory risks, and compliance practices. Additionally, fintechs may face challenges in onboarding with established partner banks due to lengthy processes. Differences in views on risk and compliance management can also create tensions between the two parties. Source The post Hoodies and Suits: Can Banks and Fintechs Learn to Spea ..read more
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Younger generations lead scepticism in online banking amid rising fraud concerns
NGDATA - Customer Experience Management Blog
by Jenn Day
1w ago
Many Brits are increasingly cautious about online banking and mobile apps due to concerns about online fraud and data privacy. Younger generations, particularly Gen Z and millennials, are particularly anxious about data privacy, highlighting a generational divide. Gaining customer trust, especially among younger generations, is crucial. Source The post Younger generations lead scepticism in online banking amid rising fraud concerns appeared first on NGDATA ..read more
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US Banking Shake-Up: Could Half Of Banks Disappear?
NGDATA - Customer Experience Management Blog
by Jenn Day
1w ago
A Nomura analyst suggests that nearly half of US banks could collapse due to soaring interest rates and operational difficulties, potentially leading to significant consolidation in the banking sector. This situation poses risks and opportunities for investors and is set to redefine investment strategies and customer experiences. Source The post US Banking Shake-Up: Could Half Of Banks Disappear? appeared first on NGDATA ..read more
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Embracing the Future with NGDATA’s Intelligent Engagement Platform
NGDATA - Customer Experience Management Blog
by Jenn Day
1w ago
Discover NGDATA's Intelligent Engagement Platform (IEP), a robust solution for customer data management and engagement. Certified by RealCDP, IEP excels in data ingestion, storage, and real-time processing. With advanced analytics, out-of-the-box marketing features, and seamless personalization, NGDATA's IEP sets a new industry standard. Optimize customer interactions and drive business growth with NGDATA's innovative platform. Source The post Embracing the Future with NGDATA’s Intelligent Engagement Platform appeared first on NGDATA ..read more
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