If you use forms on your website, you may get a few spammy submissions that distract your sales team and clog your pipelines. Protecting your forms from spammers is important for boosting team productivity and maintaining clean customer data.  Introducing new Nutshell forms spam prevention features! Now Nutshell will filter out spammers for you, so you can keep fake form submissions out of your CRM.  How does Nutshell forms spam prevention work? With new spam prevention features, your team can opt-in to add hCaptcha to all your new Nutshell forms. The captcha will present form submi ..read more

Love Nutshell’s ability to send templated sales emails to your prospects and customers so you can type less and sell more? Want to be able to use email templates right from your email inbox? Introducing Email Booster, the second half of Nutshell’s Revenue Booster add-on!  Email Booster helps you send and customize Nutshell email templates from Gmail, ensuring Nutshell works where you do. Plus, with updates to Nutshell’s Chrome extension, you’ll be able to track email opens and clicks, create Nutshell contacts and tasks from inside your inbox, and more. What can I do with Email Booster?&nb ..read more

Some emails—like those from HR, your company’s legal team, or just sensitive conversations—aren’t meant to sync into your CRM. To keep private messages private, you and your team need complete control over how your email communications are shared in Nutshell. Nutshell already offers tools for hiding emails so you can keep sensitive information out of your Nutshell account. And now, email controls are even better!  Nutshell’s improved email sync controls allow you to block emails from certain domains, remove all emails from a domain right from your timeline, and add a domain to your compan ..read more

Some emails—like those from HR, your company’s legal team, or just sensitive conversations—aren’t meant to sync into your CRM. To keep private messages private, you and your team need complete control over how your email communications are shared in Nutshell. Nutshell already offers tools for hiding emails so you can keep sensitive information out of your Nutshell account. And now, email controls are even better!  Nutshell’s improved email sync controls allow you to block emails from certain domains, remove all emails from a domain right from your timeline, and add a domain to your compan ..read more

Your customer data is the key to understanding your customers better so you can improve your marketing, sales, customer experience, and more. However, when your data is scattered across various platforms, you can’t harness its full potential. That’s where a single customer view, or SCV, comes in. An SCV consolidates your scattered customer data into one location so you can better understand your customers and use your data in meaningful ways.  Want to learn more? In this guide, we’ll explore what SCV is, its benefits, and how to implement it. Table of Contents What is a single customer v ..read more

It was a busy first quarter here at Nutshell! We rolled out new features like:  Nutshell Landing Pages A/B testing in Nutshell Campaigns Customizable lead board cards  And free marketing-only seats (Missed some of these new updates when they launched? Check out our Q1 roadmap and the Product Updates page on our site to see a full list of the most recent Nutshell releases.)  Now we’re sharing our updated product roadmap for Q2. Ahead, check out which Nutshell features we’re upgrading and get excited about new capabilities (hint: there’s some text you won’t want to miss!):  ..read more

You know what’s a surefire way to cause problems for your company? Having all your team members be on totally different pages from one another, without any kind of communication or collaboration between them. But assuming you want your business to succeed, we wouldn’t recommend that. Instead, you should make a point of connecting your different team members and encouraging collaboration between them on various projects and aspects of running your business. One of the best ways to do that is to use collaboration tools. On this page, we’ve listed nine of the best collaboration tools out there. K ..read more

If your business schedules a lot of meetings — either internally or with clients — you might wish you had a way to make that process easier. Thankfully, there are meeting scheduler tools out there to meet that need. These tools allow you to easily schedule meetings and get reminders for them, as well as keep track of when you’re available. The question, though, is this: What’s the best meeting scheduler for you? After all, there are quite a few options out there, and you’re probably looking to narrow it down. That’s why we’re here.  On this page, we’ve listed 10 of the best meeting schedu ..read more

If there’s one thing that’s bad for business, it’s unhappy customers. When your customers are frustrated with the quality of your products, services, or support team, they’re likely to ditch your company for a competitor — unless you can help resolve their issues satisfactorily. But how do you even know if your customers are happy or not? The answer is: You keep track of customer satisfaction. By analyzing the data, you can figure out what you need to do to make your customers happier with your business. Of course, that leaves the question of how to measure customer satisfaction in the first p ..read more

Ready to take your search engine optimization (SEO) campaigns to the next level? Then, you must master learning how to conduct an SEO website audit! By creating a clear focus and process for your audits, you can ensure that you find the information you’re looking for and create meaningful reports for your stakeholders or points of contact! Additionally, focused audits can help you reference previous renditions to create a baseline of your progress! Keep reading to learn how to audit the SEO of your website and identify opportunities to improve your rankings and traffic! Table of Contents Why ..read more