Total Retail
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Total Retail is the go-to source for executives looking for the latest news and analysis on the retail industry. Through various forms of content and community-building events, Total Retail serves its mission to provide retail executives with the information they need to do their jobs more effectively.
Total Retail
2d ago
Walmart-owned Sam’s Club says it’s turning to artificial intelligence to speed up its own exit technology. Instead of requiring store staff to check members’ purchases against their receipts when leaving the store, Sam’s Club customers who pay either at a register or through the Scan & Go mobile app can now walk out of the ..read more
Total Retail
2d ago
With the widespread use of web trackers like TikTok, the Meta pixel, and web monitoring tools capturing session data, protecting customer data and ensuring compliance has never been more crucial. Additionally, rapidly evolving state and federal privacy laws have made web privacy compliance quite complicated. This article explores the top four web privacy challenges facing ..read more
Total Retail
2d ago
Seeing the remarkable success that live shopping has generated in China, U.S. retailers are eager to build out their own live shopping capacities to entice younger shoppers and deepen customer engagement. Although the live shopping category is expected to grow to $68 billion in the U.S. in just two years, translating the awareness that livestreams ..read more
Total Retail
2d ago
Self-checkout has become a hot topic in the retail landscape. While it has offered convenience and empowerment to customers, it has also presented opportunities and challenges for store owners. In recent weeks, retailers have started to make decisions about the future of self-checkout in their stores. Dollar General and Kroger have removed self-checkout from some ..read more
Total Retail
2d ago
Last month, Target made headlines when it launched its Target Circle 360 membership program, a paid extension of its existing Target Circle Rewards program. While media coverage notes that the recurring revenue generated by a subscription program could help mitigate Target’s recent trend of declining sales, it’s also a real-time case study for how retail ..read more
Total Retail
3d ago
Margins are reliably slim for grocery retailers, averaging around 1 percent. Due to this scarcity of capital, business owners are reluctant to take any kind of gamble when they invest in new technology. But what happens when adopting new technology becomes imperative? The proliferation of e-commerce has made it easier than ever for consumers to ..read more
Total Retail
3d ago
The retail industry has shifted towards greater support for MACH-enabled technology and composable commerce in recent years. Case in point: the MACH Global Research 2024 report found that 91 percent of IT decision-makers say this architecture will be instrumental to their organization’s success by 2030. But what is MACH technology? For retailers, MACH is a ..read more
Total Retail
3d ago
Online sales accounted for nearly 20 percent of all retail sales worldwide in 2023, and retailers are beginning to rethink the way they approach brick-and-mortar stores. Recent announcements by industry giants Macy’s and Best Buy, which are focusing on smaller-format locations, underscore the urgency for all retailers to adapt to evolving customer expectations and digitally ..read more
Total Retail
3d ago
Nordstrom announced earlier this week that it will roll out a new digital marketplace on its website along with an enhanced search feature. The marketplace will provide the luxury retailer’s customers with a wider selection of products, brands and sizes, while allowing its brand partners to showcase more of their products, Nordstrom said in a blog post ..read more
Total Retail
4d ago
In episode 450 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Ranu Coleman, head of marketing at PatPat, a leading children’s apparel e-commerce brand. Listen in as Coleman provides an overview of the company (0:55), discusses her professional background (2:10), PatPat’s localized marketing strategy designed to serve its diverse, global customer base (3:25), its primary ..read more