One of the areas that organisations find difficult is determining the effectiveness of controls, something I have written about previously on how we measure effectiveness. The most significant challenge I have noted is the development of performance measures for controls in order for effectiveness to be measured. The methodology I have developed to assist organisations to develop performance measures, counterintuitively, begins at the end with the control end state. For the example in this blog I have chosen a water based joy ride at an amusement park. Let’s explore this by using a control for ..read more

A client of mine recently had a run in with an auditor (what’s new).  The auditor was adamant that, because what she was seeing was not something she was familiar with, it was wrong.  She resorted to the auditor’s chestnut: but that is not in accordance with ISO 31000. Fast forward a few days and the report is presented with a finding that the framework is not aligned to ISO 31000 and, therefore, the organisation was going backwards in terms of its risk management approach.  There were other wonderful terms such as not in accordance with industry best practice that also managed ..read more

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Paladin Risk Management Services is about to release its newly developed software system for the management of risk: Gladiator GRCTM. in the new year. This software will be just the ticket for anyone wanting to make their risk management lives easier and first cab off the rank will be a risk register and control register – the most important tools an organisation needs to minimise risk. To explain how effective it is, I’m using the concept of parent and child risks. Whilst the use of the term is not unique, the way I apply it certainly is with the software designed around the concept. The ..read more

Right now, Victoria is in the grip of a second wave of COVID-19 and to date, it has accounted for approximately 80% of all deaths recorded in Australia during the pandemic, with the majority of those deaths during this second  wave. As cases continued to rise, concerns began to be raised that the hotel quarantine program for returning travellers established by the State Government was the culprit. The program, and potentially what went wrong, is the subject of an inquiry that, I believe, will find numerous failings that, perhaps could and should have been avoided.  This blog does not ..read more

Imagine boarding a plane (when we can fly again of course) and hearing the following announcement: “Good morning ladies and gentlemen. My name is Zara and I am your chief flight attendant for today’s flight. Welcome aboard Pakistan International Airlines flight 123, non-stop service from Karachi to Quetta. Please be advised that with 262 out of 860 Pakistani airline pilots holding fake licenses, there is a: 32.75% chance that one of the pilots flying this plane is not qualified; 10% chance that neither of them is qualified; and 54% chance that one, or both, are not qualified. Now ladies and ..read more

“Familiarity breeds complacency; complacency breeds negligence and something eventually slips through” Richard Quest – Sunrise Program 7 Network 20th May 2016 Recently, the shocking case emerged of Anne Marie Smith.  Disturbingly, she died from severe septic shock, multi-organ failure, severe pressure sores, malnutrition and issues connected with her cerebral palsy, after allegedly being stuck in a cane chair for 24-hours-a-day for more than a year. Ms Smith was receiving care from a person working for a care service agency, sub-contracted by a larger organisation. Ms Smith’s carer has s ..read more

Paladin has expanded our course offerings to include a range of short courses: Managing Risk in Projects WHS – a Practical Approach Business Continuity Management Risk Controls Risk Governance for Boards and CEOs All courses will be live streamed.  More information below. In-house course options are available as well (also through live streaming).  For more information contact Paladinrisk. Managing Risk in Projects About the Course We constantly see reports in the news of projects where budgets have blown out significantly or schedules extended dramatically.  We have also witn ..read more

It has been announced that the National Rugby League (NRL) will recommence the competition on the 28th May 2020. Whilst, on the surface, this feels like we are getting back to some level of normalcy (albeit that the players and officials will be in isolation) there is an elephant in the room that I don’t think has been clarified. There has been plenty of discussion about what’s required to get this season kicked off. The issue I see, however, is not what is being done to get the competition started – it is what would trigger a subsequent suspension of the competition. We can’t be naïve enough ..read more