Ecommerce SNAFU – Swearing & Cancelled Deliveries
Tamebay | Ecommerce
by Chris Dawson
2M ago
The past week saw both DPD and Tesco hit by tech problems. DPD had a SNAFU when their chatbot started swearing at customers while Tesco had to cancel thousands of food deliveries when their systems went down. We all rely on technology so much today that when something goes wrong it turns into a crisis for some, while others are more sanguine and simply accept that nothing’s perfect and these things will happen. DPD SNAFU DPD had to disable part of their online chatbot when it not only started swearing at customers but also become highly critical of DPD themselves. This was in part caused by cu ..read more
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Shopify Sidekick AI powered merchant assistant
Tamebay | Ecommerce
by Chris Dawson
8M ago
Shopify Magic is a new LLM chatbot designed to make running your business more easy. Want to create a blog post, email marketing, or weekly newsletter? Shopify Magic can do all that for you, but what’s perhaps even more interesting is Shopify Sidekick, powered by Magic. Sidekick is designed to know everything about Shopify and can perform tasks for you such as setting up a discount event. Imagine having Shopify experts on speed dial that you can call on to get things done but with the massive bonus that you don’t have to pay them! Sidekick understands what you mean and refines your writing fo ..read more
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Commerce enabled AI Brain from Rezolve announced
Tamebay | Ecommerce
by Chris Dawson
8M ago
Exciting news for the British tech industry today, a company has released a UK grown AI ecom and data analytics solution which promises to revolutionise the way retailers connect with their consumers. Rezolve AI Limited, a UK AI innovator announced the introduction of its transformative AI platform, ‘Brain’. This development promises to catalyse a new era of ecommerce interaction and data analysis, further boosting the UK’s reputation in the global AI arena. Brain ‘Brain’ allows users to interact with ecommerce sites conversationally via text or voice in 95 different languages, asking detaile ..read more
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Understand website signals to search engines, ranking & your competition
Tamebay | Ecommerce
by Chris Dawson
10M ago
Ensuring your website accurately represents your business online is essential to any business growth whichever sector you’re in. Not having a website perform is potentially detrimental to your brand and new business acquisition. During this webinar with the Department for Business and Trade, you will learn about tools that can help you analyse your websites performance, the signals it sends to search engines, how to understand keywords and how your competitors are performing against you in global markets. DIT will discuss best practice for localisation in international markets, how websites sh ..read more
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Generative AI video tailored human video for ecommerce
Tamebay | Ecommerce
by Chris Dawson
11M ago
Brands have been able to personalize text, images and audio in their marketing campaigns for years and with the onset of AI resources, this has helped them scale their work. Now, Generative AI video platform Gan.ai has announced a $5.25M seed funding round as they breach the final frontier of personalising video for mass marketing campaigns. With Gan.ai’s studio-quality video personalisation software, brands simply need to record a video once, add dynamic keywords to a script, and Gan.ai will generate millions of hyper-customized videos in one click. Businesses can also create personalised lan ..read more
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Preparing for AI transformation of ecommerce
Tamebay | Ecommerce
by Chris Dawson
1y ago
AI will drive the next industrial revolution of ecommerce. Mark Stanley, Chief Product & Technology Officer at Shopware takes a look at the “how” and the “why,” as well as what you can do to better prepare. AI will drive the next industrial revolution of ecommerce. Here’s a look at the “how” and the “why,” as well as what you can do to better prepare. As pervasive as it is, AI is still in its infancy. It’s early days and while there’s resounding excitement as to what it can do and make possible, the reality is this is just the beginning. Sometime soon, AI will be part of everything—wo ..read more
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Inflation adds £18.2 billion to UK non-food sales
Tamebay | Ecommerce
by Chris Dawson
1y ago
At The Delivery Conference this morning, new research was revealed from Metapack, ShipStation and Retail Economics, showing shoppers may have to pay more for less in 2023 as inflation adds £18.2 billion to UK non-food sales despite volumes decreasing by 4.9%. UK non-food retail sales values are expected to hit £249 billion in 2023, but the 2.6% increase, or additional £18.2 billion of spending on the previous year, will be driven by rising consumer prices. The Ecommerce Delivery Benchmark Report 2023, commissioned by Metapack’s operating company, Auctane, in partnership with economics consulta ..read more
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BigCommerce partners with Microsoft Advertising
Tamebay | Ecommerce
by Chris Dawson
1y ago
BigCommerce  have announced a collaboration with Microsoft Advertising with the release of Microsoft Ads and Listings in the BigCommerce Marketplace. BigCommerce merchants of all sizes in the US, UK and ANZ can now directly integrate their stores to reach Microsoft Advertising’s audience of more than a billion people who have greater purchasing power, engage more with ads and are more likely to make a purchase online.  Eligible BigCommerce merchants in the US who are verified Bing Places for Business account holders that spend at least $250 on ads will r ..read more
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Sellerdeck now part of ClearCourse Retail
Tamebay | Ecommerce
by Chris Dawson
1y ago
Just before Christmas, ClearCourse, a software and payments business, acquired SellerDeck, a UK based business that enables small and medium sized businesses to sell online. The company will form part of ClearCourse’s Retail Division and expands the latter’s established and growing footprint in the ecommerce space. Sellerdeck’s solutions align with its clients’ commercial goals, catering to a wide range of businesses seeking to expand their online commerce operations by allowing them to focus on growth. Through its own proprietary SellerdeckDesktop platform and specialist partnerships wit ..read more
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Retail lessons for 2023
Tamebay | Ecommerce
by Chris Dawson
1y ago
As the New Year starts, Mark Elward, Vice President of Enterprise Sales at Huboo, and Peter Edgar, Chief Financial Officer at Huboo share their thoughts on ecommerce and retail lessons for 2023. Retail lessons for 2023 – what can we learn from a turbulent year in ecommerce? The retail industry’s cautiously optimistic outlook going into 2022 has been eroded by strong economic headwinds, geopolitical instability, soaring inflation and plummeting consumer confidence. But for online retailers, there are still opportunities to ride out the downturn and grow their businesses. So let’s reflect on the ..read more
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