Every year, we like to look back on what we’ve accomplished as a business and what we’re aiming to achieve moving forward. As the end of another year draws near, t’s a great opportunity to check-in not just in terms of habits and New Years Resolutions but also new strategies to maintain (or build) a healthy lifestyle for yourself ..read more

Coming from an empathetic place when communicating with your employees should always be a priority. In this video, BENCHMARQUE CEO Marlowe Bennett outlines five reasons empathy is crucial for hospitality operators ..read more

Hospitality staff turnover is an expensive issue. In fact, research indicates that turnover in the hospitality industry is higher than retail and construction, costing businesses thousands of dollars to replace each outgoing employee. The industry experiences high turnover due to three primary reasons ..read more

Employee engagement works towards building a strong brand – one that attracts customers and talent. Here’s some of the additional value your workforce can provide your business on top of delivering the excellent service you’ve hired them to do ..read more

Known for being one of the most difficult ventures to tackle, the restaurant business is a fickle and unpredictable one. After seeing many restaurants in Sydney come and go, read on to discover how you can successfully open a restaurant in Sydney and stay open ..read more

Let's talk Millennials: Who exactly are they, what makes them tick, and what has been their role in reinventing the hospitality industry as a whole? In this article, we outline what their consumer behaviours look like, what their work ethic entails, and what you can expect from this generation in terms of careers and how to manage them in the workplace.     Although the exact years are somewhat of a grey area, generally speaking, millennials are categorised as those being born between years 1980 and 1996. The millennial population is incredibly significant as they officially make ..read more

If you’re working in hospitality within Australia, you are likely familiar with Good Food: your go-to guide to dining out and eating in. They are the number one destination for credible, independent restaurant, bar, and cafe reviews bringing hospitality news to light across Austalia and the world ..read more

Whether you’re considering working in a fine dining restaurant, you’ve just accepted a position at one, you’ve come to the right place. With our thirteen years of operating experience in the industry, we know hospitality and events. In this blog, we uncover what it’s really like working in a fine dining restaurant. Of course, each experience will vary venue to venue but read on to discover the industry-standards of working in a fine dining restaurant and everything you need to know surrounding it ..read more

Especially if you’re starting a new hospitality job, it’s important to be aware of certain signs that are off or not quite right at your workplace. From the information that you might be told or things that you may be asked to do, your employer should always be compliant ..read more

Restaurants are a fantastic, exciting place to work, but there certainly are a lot of things you need to know and be able to do in order to be an ideal employee ..read more