It’s that time of year – the season for fresh starts, resolutions to improve and bold new initiatives. We’ve come a long way from questions like, “What is gamification?” Today, most business execs know the definition of gamification, and they recognize it as a data-driven motivation strategy that can improve company performance across the board. Many are eager to get platforms in place in the New Year because they understand that engaged employees form the foundation of the service-profit chain. If you have questions about gamification in the workplace and how it can improve business results ..read more

Gamification in Training  Share to: Facebook Twitter LinkedIn ..read more

Are your employees as productive as you’d like them to be? With added distractions from smartphones to social media, most companies could use a strategy to keep employees on task to help boost profits and satisfy customers.  Share to: Facebook Twitter LinkedIn ..read more

Gamification can help businesses reach objectives that are traditionally difficult to achieve by making tasks fun and rewarding for employees, and measurable for leadership. A gamification platform makes it easy by integrating with the existing systems your employees already use every day, automating game elements, and keeping track of statistics for you so that you can focus on setting goals and building the strategies that will get you there.  We've identified some common business challenges and paired them with gamification techniques that can help you overcome them. Share to: Facebook ..read more

Customer Service can be tough. Gamification can help. Customer service is a tough job, and it can be easy for your reps to get burned out—not only do they have to be thoroughly knowledgeable of the product, but they also have to handle a never-ending stream of callers, some of whom are inevitably exasperated.  Share to: Facebook Twitter LinkedIn ..read more

Increasing employee collaboration can lead to better quality work, higher productivity, and increased customer satisfaction. And all of these gains can make a significant impact on profit your organization’s profits. In fact, according to Deloitte, employee collaboration has the potential to save companies up to $1,660 per employee each year.  Share to: Facebook Twitter LinkedIn ..read more

As nearly any experienced sales manager will tell you, there are plenty of ideas out there about ways to incentivize your sales team. The tricky part is finding incentives that make a lasting impact and result in a consistent lift in performance.  Share to: Facebook Twitter LinkedIn ..read more

Retaining employees is good business. The total cost of a lost employee can be as high as 1.5 to 2 times their annual salary, including hiring, training, lost productivity, and other expenses. However, employee turnover is on the rise. Low unemployment, rising compensation levels, and a strong economy have made it a job-seekers market. In addition, employers face greater competition from around the world as the remote and mobile workforce grows. Share to: Facebook Twitter LinkedIn ..read more

Employee engagement is an enormous challenge. Gallup’s most recent survey of the American workplace showed that only about one-third of workers say they’re actively engaged with their job, and about one out of every eight workers checks out the minute they’re clocked in. Share to: Facebook Twitter LinkedIn ..read more

Customer loyalty programs have come a long way since the days of punch card promotions and stamp books. Modern retailers have constructed elaborate incentive structures to encourage a wide variety of customer engagement, and rewards programs now extend far beyond the initial purchase, offering incentives for everything from referring friends to leaving online reviews. However, a truly comprehensive loyalty program can run the risk of becoming overly complicated, leaving customers daunted by navigating an unintuitive system.Share to: Facebook Twitter LinkedIn ..read more