When you boil leadership down to its essential elements, without question, there are two essential ingredients at the core of inspirational leadership — presence and voice. Presence is a somewhat esoteric element of Truly Human Leadership; an element that’s easier to experience than it is to explain. In short, its presence is the way you […] The post Coffee Conversations Ep. 9: Presence and Voice appeared first on Bob Chapman's Truly Human Leadership ..read more

A few years ago, Bob Chapman said this in a blog post: We are responsible to be good stewards of the lives under our care and, to do that, we have to have a thriving business. As I’ve written about many times on this blog, business is a virtuous cycle. Business growth is essential for […] The post Everybody Matters Podcast: Customers Are People Too! appeared first on Bob Chapman's Truly Human Leadership ..read more

A few weeks ago, I was invited to speak virtually to members of a book club in the Aspen, CO area. It was a wonderful discussion. They had read my book, Everybody Matters, and were full of insightful questions. On this week’s episode of the Everybody Matters Podcast, we would like to share an edited […] The post Everybody Matters Podcast: Bob Chapman and a Virtual Book Club appeared first on Bob Chapman's Truly Human Leadership ..read more

Is it possible to be too helpful to a friend or teammate in need? Is the help we are trying to give sometimes counterproductive? That is the question posed by our latest episode of Coffee Conversations:     Here’s more from David VanderMolen, one of our professors in Barry-Wehmiller University: It seems helpful, caring and […] The post Coffee Conversations Ep. 8: The Quagmire of Questions appeared first on Bob Chapman's Truly Human Leadership ..read more

One of the most meaningful moments with my father was just as I was beginning my career. I had just passed the CPA exam on the first try. It had taken my father, Bill – also an accountant – three tries to pass. He was so impressed that I passed it on the first seating. […] The post A Legacy of Leadership appeared first on Bob Chapman's Truly Human Leadership ..read more

So many aspects of our lives have been upended in the past year due to the COVID-19 pandemic. Loved ones have been lost. Jobs have been lost. Businesses have shut down. For many of us, our “normal” routines and activities have yet to return. In our workplaces, there are entire companies or departments still working […] The post A Lesson for 2020: Be Like Mike appeared first on Bob Chapman's Truly Human Leadership ..read more

A few months ago, I had a wonderful conversation with an inspiring leader, Dr. Alise Cortez on her Working on Purpose radio show. She is an author, speaker, social scientist and consultant, in addition to a radio host. Over the past six years of her program, she has had conversations with leaders who are to […] The post Everybody Matters Podcast: Dr. Alise Cortez and a Purposeful Year in Review appeared first on Bob Chapman's Truly Human Leadership ..read more

As leaders, we often want to be Superman. We want to be the person who swoops in and solves the problem or sets everything right with a team member. But that tendency may be more about seeking glory for ourselves than it is about solving a problem. Maybe all that person needs is an available […] The post Coffee Conversations Ep. 7: Learned Helplessness appeared first on Bob Chapman's Truly Human Leadership ..read more

A few weeks ago, I wrote about the importance of listening, especially during this tense era of heightened political rhetoric around the U.S. elections. Listening is a topic I write about often because it is not only the foundation of leadership, but every relationship we have. It is the way we actualize caring. It is […] The post Thanks for Listening This Thanksgiving appeared first on Bob Chapman's Truly Human Leadership ..read more

Before the COVID-19 pandemic hit – causing massive unemployment and a still uncertain forecast of what a recovery will look like – everything seemed to be trending upward for people in the U.S. After all, we were experiencing record prosperity, low unemployment and relative peace in the world! By all accounts, life was good. Therefore, […] The post Feeding the Hunger for Dignity appeared first on Bob Chapman's Truly Human Leadership ..read more