Experience Investigators
502 FOLLOWERS
Jeannie Walters has 20 years of experience helping companies improve loyalty and retention, employee engagement, and overall customer experience. Her experiences and expertise have made her a valuable source of insights for CEOs seeking to improve revenues, and she's received mention in Forbes, Fortune, and other media for her CX vision.
Experience Investigators
6d ago
Learn the knowledge and tools to transform your customer experience strategy and achieve tangible results to drive business success ..read more
Experience Investigators
6d ago
Ever wondered how small businesses can outshine their larger counterparts in customer experience ..read more
Experience Investigators
2w ago
Gain skills to demonstrate the comprehensive value of customer experience management, linking it to financial gains while providing actionable strategies for sustained success ..read more
Experience Investigators
3w ago
Do you want to make a lasting impact in your first 100 days as a customer experience leader ..read more
Experience Investigators
3w ago
Let’s streamline your customer journey mapping tool search and prime your organization for success. It’s time to explore the essential areas to consider so you can meet your needs now and in the future ..read more
Experience Investigators
1M ago
Get ready to discover the profound impacts of customer feedback – or the lack thereof – as Jeannie Walters and special co-host Karen Lynch, Head of Content at Greenbook discuss what's happening in the world of customer experience in this CX Pulse Check episode ..read more
Experience Investigators
1M ago
Ever wondered how the intricacies of customer, employee, and user experiences are woven together to create a seamless shopping journey ..read more
Experience Investigators
1M ago
How can you celebrate CX Day on a limited budget and with a small team ..read more
Experience Investigators
1M ago
Can sending an invoice actually enhance your customer relationship? Hear how to transform routine tasks into positive touchpoints and memorable experiences ..read more
Experience Investigators
2M ago
How do you prioritize customer experience improvements in a way that truly makes an impact ..read more