In today’s digital age, successful organisations prioritise effective communication. With the rise of remote work and virtual collaboration, businesses seek innovative solutions to streamline processes. Enter Microsoft Teams Voice, a powerful tool that combines the functionalities of Microsoft Teams with the capabilities of a cloud-based phone system. Paired with the expertise of New Era Technology, businesses can unlock a plethora of benefits that enhance efficiency, productivity, and connectivity across their operations.     Seamless Integration One of the standout advantages of ..read more

If you’re in the IT field, you’re likely familiar with downtime – a major headache. Discover the significant ramifications, impacts, and effective mitigation strategies like IT support outsourcing in this insightful blog. Downtime affects organisations of all sizes and industries, with outages inevitable and costly. Whether you’re a small business or a retail giant, losing customer interest during server downtime can significantly impact revenue. However, there are ways to help mitigate it. Industries Prone to High-Risk Banking and Finance Government Media and Communications Manufacturing ..read more

Technology is the backbone of business operations in today’s constantly evolving economic environment. It is not an issue of whether to use IT solutions, but rather how to use them wisely to achieve the utmost efficiency. Choosing between partnering with a managed IT service provider or relying on an internal IT staff is a crucial decision for CEOs, company owners, and businesses of all sizes.   Here are 5 Compelling Reasons to Choose a Managed IT Service Provider Over Internal Resourcing     1. Cost Efficiency Reduced Infrastructure Expenses: Managed IT services offset infra ..read more

IT budgeting has become a cornerstone in financial planning due to heightened reliance on digital solutions for improved productivity and competitiveness. As we look ahead to steer businesses through 2024, the emphasis lies in crafting a budget that not only addresses pressing requirements but also scales in alignment with long-term goals.  A carefully planned IT budget is essential for maximising resource efficiency, aligning technology investments with business goals, and supporting well-informed decisions that contribute to sustainable growth. Before we provide a comprehensive overvie ..read more

As we prepare for the new year, the tech scene is gearing up for an exciting ride into unexplored territories. The year 2024 brings with it a wave of cutting-edge advancements, where the realms of generative AI, cyber resilience, merging real and digital realms, quantum computing, and sustainable technology take centre stage. The tech horizon is full of possibilities. Let’s explore the narratives of these transformative trends for a glimpse into the tech-driven future that awaits. 1. Generative AI In 2023, generative AI emerged in the mainstream, and now, in 2024, it’s set to make a profound ..read more

Recent spurts in cyberattacks have constantly been innovative in hacking organisational data.  A weak security posture makes your business vulnerable to malicious attacks for data breaches and ransomware, which can affect your reputation and sensitive data. Organisations and service providers have constantly been identifying vulnerabilities and mitigating the scope of a cyberattack. For example, Microsoft spends around $20 billion on enhancing its security offerings, safeguarding the various products in its ecosystem, and enhancing its existing capabilities. Maintaining a robust securit ..read more

Cyber security myths can mislead individuals and organisations, hindering effective defence strategies. This article debunks seven common misconceptions, emphasising the necessity of informed approaches backed by relevant data and real-world examples in navigating this evolving landscape.   Myth 1: Changing your passwords frequently will stop hackers. Debunked: New guidance suggests that regularly updating passwords might not enhance security as once believed. Research, including a study by the FTC, reveals that frequent changes often lead to weaker passwords or slight modifications, whi ..read more

Is it time to think about outsourcing your business’s IT? When your team is overextended and grappling with tech issues, mistakes can occur. Data may be compromised, and clients lost. In such situations, in-house IT teams sometimes encounter challenges beyond their capabilities. That’s when Managed IT support services step in to save the day. Read the below signs and see if it’s time for your business to look at Managed IT services. 1. There is a Lack of Expertise in the Team Technology is in a constant state of evolution, making it challenging to keep up with software updates, hig ..read more

Moving into 2024, Australia faces new threats, including cyber incidents involving major corporations and government entities, highlighting the ongoing need to assess your cyber security posture and implement security measures. In the dynamic realm of cyber security, we have witnessed unprecedented challenges and relentless digital threats. As technology advanced, so did the tactics of malicious actors, orchestrating cyber attacks that sent shockwaves through the digital infrastructure. In this blog, we explore the impact of major data breaches in recent history and delve into the evolving ch ..read more

Cyber Security Frameworks Series  While Cyber Security Awareness Month may have concluded in October, it is a matter of fact that the importance of cyber security should remain an all-time, all-year-round, ongoing top priority for all organisations. In the ever-evolving landscape of cyber threats, protecting sensitive data, ensuring business continuity, and upholding stakeholder and client confidence all depend on taking a proactive approach and following established protocols and guidelines. Cyber threats do not follow a schedule, and neither should our dedication to cyber security. It ..read more