The hospitality industry is embracing robotics as a solution to the persistent challenges in food and beverage service, including labour shortages and the need for consistent quality. Robots are becoming regular fixtures in hotel bars, kitchens, and dining rooms, transforming the guest experience and streamlining operations. In fact, the global market for food robotics is projected to nearly double, growing from $2.1 billion in 2021 to $4.1 billion by 2026 at an impressive compound annual growth rate (CAGR) of 13.1%. This growth reflects the industry’s increasing reliance on automation to rem ..read more

Of the 150+ senior executives from within the hospitality industry that attended the EP Business and Hospitality latest webinar, a striking insight was revealed: over 48% of participants admitted that their businesses had not yet embarked on their digital transformation journeys. Despite this slow start, there was a clear consensus that by the end of 2026, the majority of these businesses expect to have digitalisation fully integrated into their operations. But with all of this ambition, how will hotels seek to achieve this with the key challenges that stand in the way of progress ..read more

As we move towards 2025, businesses are under increasing pressure to innovate, streamline their operations, and enhance efficiency—especially when it comes to essential services like cleaning operations. However, despite the drive to innovate, many businesses find themselves hitting a wall. The desire to adopt new technologies like robotics is often overshadowed by a lack of knowledge by businesses of how to implement these technological solutions ..read more

In today's fast-evolving technological landscape, the transformation of buildings into smart, efficient, and responsive environments is critical. Central to this transformation is the role of data. However, despite employing various technologies for data gathering and reporting, many Facilities Management (FM) companies struggle with a significant challenge: the lack of integration among these data sources.   ..read more

In the rapidly evolving landscape of smart buildings, one significant area of transformation lies within facility management (FM), particularly in cleaning operations. Traditionally, FM companies have relied on limited metrics such as time and attendance, supervision, experience comparison, P&L, and perception-based standards to gauge their cleaning effectiveness.   ..read more

Understanding the SoftBank 5-I’s: A Guide for Building and Facility Management Companies ..read more

The Facility Management (FM) industry is experiencing a significant shift towards automation and technology, and SoftBank Robotics is at the forefront of this transformation. By integrating advanced robotics and technology, SoftBank Robotics addresses critical challenges in the FM industry with tailored solutions, enhancing operational efficiency, customer satisfaction, and overall service quality ..read more

Adenosine Triphosphate (ATP) testing might sound like a highly niche term, but it has become an essential service in commercial cleaning operations. Historically, there are numerous applications for its use, including the food and beverage industry, healthcare facilities, water quality testing and pharmaceutical manufacturing. Since the Covid-19 pandemic, organisations across almost every industry are under pressure to ensure their environments are clean and sanitary, especially in areas where there is a high volume of footfall or a higher risk of harmful particulates spreading ..read more

What if there was a way to align your cleaning programs with the way buildings are actually used? What if you could seamlessly capture cleaning attendance and provide a whole new level of transparency to your customers? What if you could visually guide cleaning teams on the ground to proactive cleaning needs, without the need for them to use complicated tech platforms?  Well, the wait is over ..read more

Contract cleaning is an under-appreciated service. Without it, your workplace – whether it’s a corporate high-rise, a hospital or even a hotel — would be uninhabitable. Yet cleaners have long struggled to demonstrate the positive difference they make ..read more