Tech Talks: AI-powered SecOps solution offers 12X reduction in mean time to remediate
Stratosphere Networks Blog
by Steve Melchiorre
17h ago
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers a snapshot of these educational sessions. A company that supplies data-driven agricultural tools had a small IT team that was having trouble finding time in the day to respond to security posture fluctuations and attend to risk management ..read more
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Are you ready for Windows 10 end of support?
Stratosphere Networks Blog
by Kevin Rubin
17h ago
Alexander Graham Bell once said, “Before anything else, preparation is the key to success.” For business and IT leaders, now is the time to prepare for 2025 to ensure your organization will excel in the new year. A vital part of that planning process should be getting ready for the end of support for Windows 10. Microsoft has announced plans to terminate support for Windows 10 after October 14, 2025. While that deadline is still nearly a year away, it’s wise to assess its impact on your business now and allow as much time as possible to replace or upgrade any affected devices and systems to a ..read more
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What’s your team’s artificial intelligence quotient (AIQ)?
Stratosphere Networks Blog
by Kevin Rubin
17h ago
In the 1999 book “The Pragmatic Programmer: From Journeyman to Master,” software development expert Andy Hunt wrote, “Tools amplify your talent. The better your tools, and the better you know how to use them, the more productive you can be.” Although that quote predates the recent proliferation of generative artificial intelligence (or genAI), Hunt’s insight still applies to AI strategy in 2024. If you’re a business leader considering how to achieve as much as possible with AI, it’s essential to remember that finding high-quality artificial intelligence solutions is only one piece of the puzz ..read more
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Tech Talks: Voice-enable Microsoft Teams for as low as 80 cents per user per month
Stratosphere Networks Blog
by Steve Melchiorre
1w ago
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers a snapshot of these educational sessions. Does your company currently rely on Microsoft Teams for internal communication and collaboration? If so, you can potentially benefit from voice-enabling the application and transforming it into a complete cloud phone system with landline features ..read more
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Tech Talks: Unified SASE solution offers 113% ROI
Stratosphere Networks Blog
by Steve Melchiorre
1w ago
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers a snapshot of these educational sessions. A multi-billion dollar global manufacturing company had over 50 locations connected via MPLS. In 2022, after an acquisition that meant adding 30 more sites, the MPLS and IP VPN network setup became exorbitantly expensive ..read more
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Top 5 IT horror stories: 2024 edition
Stratosphere Networks Blog
by Kevin Rubin
1w ago
It’s Halloween Eve, which means it’s prime time to share spooky stories. In honor of the holiday, we’d like to share some ghastly tech tales. When the best-laid IT plans go awry, the results can be more chilling than any ghost or ghoul. So, settle in for five spine-chilling yarns of IT horrors. Note: These are fictional accounts based on the real tech risks businesses face daily. 1. The AI-generated phishing attack ..read more
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Tech Talks: Secure your Microsoft environment for $14 per user
Stratosphere Networks Blog
by Steve Melchiorre
3w ago
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers a snapshot of these educational sessions. Microsoft isn’t immune to “well-orchestrated attacks by determined and well-resourced adversaries,” according to the supplier’s Digital Defense Report 2024. Every day, Microsoft clients face over 600 million cybercriminal and nation-state attacks of various types, such as phishing and ransomware ..read more
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Top 10 blog posts to read for Cybersecurity Awareness Month 2024
Stratosphere Networks Blog
by Kevin Rubin
3w ago
Halloween isn’t the only big event that defines October. Since 2004, Cybersecurity Awareness Month has also taken place during October to promote knowledge of best practices for optimal IT security, according to the Cybersecurity and Infrastructure Security Agency (CISA). After the debut of CISA’s cybersecurity awareness program in 2023, “Secure Our World” became the enduring Cybersecurity Awareness Month theme. “This theme recognizes the importance of taking daily action to reduce risks when online and using connected devices,” the agency’s website states ..read more
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Tech Talks: Increase revenue per agent by 17% with contact center AI for accent translation
Stratosphere Networks Blog
by Steve Melchiorre
1M ago
To serve as technology consultants to our clients, we need to stay up to speed with the latest IT trends and solutions. To achieve that, our team of IT experts attends weekly training sessions. Our Tech Talks blog series offers a snapshot of these educational sessions. A Stanford engineering student who was originally from Nicaragua and a native Spanish speaker took some time off school to work a tech support job for a large telecommunications company in order to help his family back home ..read more
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5 things you should know about Microsoft Dynamics 365 Contact Center
Stratosphere Networks Blog
by Kevin Rubin
1M ago
Fueled by a growing focus on customer experience (CX) and the rise of remote work, the Contact Center as a Service (CCaaS) marketplace is expanding at a rapid rate. Between 2023 and 2030, the CCaaS market is expected to grow at a compound annual growth rate of 19.1 percent, according to Grand View Research. Because of the high demand for cloud contact center solutions, it’s no surprise that Microsoft has joined the ranks of CCaaS suppliers ..read more
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