ATLANTA, GA, April 18, 2024 – Miles Mediation & Arbitration, the fastest-growing alternative dispute resolution (ADR) provider in the Southeast, is pleased to announce that it has signed the RCI Pledge for ADR Providers.       The pledge is part of the Ray Corollary Initiative (RCI), a detailed plan for action to increase the number of diverse persons selected as arbitrators and mediators. The initiative is named after Charlotte E. Ray, who graduated from Howard University School of Law in 1872. She was the first Black woman to be admitted to a bar in the U.S.   “While ..read more

By Kelly K. James   Over the past year, Miles Mediation & Arbitration has revamped and expanded its Arbitration Division to make arbitrations more convenient and cost-effective for the parties involved. Miles now has nearly four dozen experienced arbitrators with different areas of specialization on its panel; we spoke with several of them about their arbitration experience, current arbitration trends, and their advice to help attorneys prepare for arbitrations.   A Growing Push for Arbitration Leah Albert has been arbitrating for more than 34 years, handling cases in the employm ..read more

By Chris Osborn   John looked at Sandra across the table, with passion in his eyes: “So your answer is, yes?!” Sandra smiled as she gazed back at him, her face equally alive with excitement and resolve.   “I think we are going to do beautiful things together. I haven’t been able to stop dreaming about this since we met,” she replied. “After your stunning proposal, and all that you have shown me in these last few months, I am confident that you are the one for me, and that you will help me make all my dreams come true.”   An engagement scene from a chick flick? Or could it be a c ..read more

By Eric J. Frisch   Preparing to mediate a healthcare liability case in Georgia? Whether you have a medical malpractice case against professionals, a wrongful death case, or a negligence case against a healthcare entity, as a trial attorney and mediator who has handled these types of cases for over 22 years, I’ve compiled these five healthcare mediation strategies to help put you, and your clients, in the best position to reach a settlement agreement. When mediating a healthcare or medical malpractice case, keep the following five strategies in mind:   #1: Have the Right Mindset ..read more

By Mandi Clay   In the demanding realm of law, where high stakes, rigorous deadlines, and intense competition are the norm, the significance of mental health for attorneys cannot be overstated. Attorneys, often seen as pillars of strength in the legal system, are not immune to the profound impact that the stressors of their profession can have on their mental well-being. However, lawyers are 3.6 times more likely to suffer from depression than non-lawyers. The suicide rate of lawyers is double that of the general population. The ABA estimates that 18 percent of all U.S. lawyers suffer fro ..read more

By Leigh Wilco   How do you prepare for mediation? As a mediator of commercial and real estate disputes, I’ve found that some lawyers view mediation preparation as unnecessary and not the best use of their time. But failing to prepare almost always assures a failed mediation.   Read the following exchange, between senior partner, Sue, and junior partner, Bob, in the hall of their office one Friday afternoon. Who do you think is doing the better job for their client?   Sue: Hey, Bob, I see on the calendar that you have the Medium Client (“MC”) versus Goliath mediation next week ..read more

In this month’s Thoughts from the Top, we talk with our CEO, Parag Shah, about Miles’ new Client Dashboard.   Q: Miles recently announced the launch of its new Client Dashboard that is designed to enhance clients’ experiences. Can you tell us why this was launched?   A: The client dashboard represents our commitment to transforming client service through innovative solutions. The dashboard responds to our clients’ needs for efficiently managing their mediations by making the ADR process quicker and more user-friendly.   Q: Tell us more about the features the Client Dashboard off ..read more

By Kelly K. James   Mountains are meant to be climbed. Just ask attorney, mediator, and mountaineer Eric Frisch.   The term “mountaineering” includes mountain sports — think hiking, backpacking, ice climbing, rock climbing, and Alpine climbing — except for skiing and snowboarding. Eric’s been “doing mountaineering stuff” for more than 10 years.   “I wanted to climb Mt. Everest by the time I was 40, and I got to go to Everest Base Camp in 2011,” he says. He’s also summited Kilimanjaro in 2013, and Mt. Elbrus, the highest mountain in Europe and Russia, in 2019. “I’ve been to four ..read more

Miles is proud to sponsor the Florida Bar Real Property, Probate, and Trust Law Section’s Construction Law Institute in Orlando, Florida, taking place March 21-23, 2024 at the JW Marriott Orlando, Grande Lakes. The event will kick off with a golf tournament and welcome reception on Thursday, followed by construction-related sessions on Friday and Saturday.   Diana Garcia, Miles’ director of sales & client relations, will attend the event. Miles’ neutrals, Jennifer Grippa and Jim Shea, will also be there.   Click here for more information. Interested in le ..read more

ATLANTA, GA, March 7, 2024 – Miles Mediation & Arbitration, the fastest-growing alternative dispute resolution (ADR) provider in the Southeast, is pleased to announce the launch of our new Client Dashboard.   “This marks a significant milestone in our journey to redefine the ADR experience,” said Parag Shah, CEO of Miles Mediation & Arbitration. “Our commitment to innovation and client service is at the heart of everything we do. This dashboard reflects our dedication to integrate technological solutions with our client-centric approach to meet the evolving needs of our clients ..read more