In the ever-evolving landscape of artificial intelligence, conversational AI has emerged as a game-changer, revolutionizing the way businesses interact with their customers. Recent reports from G2, a trusted source for software and services, has highlighted Yellow.ai as a leader in multiple reports based on reviews from 100+ global enterprises. G2’s reports are highly regarded for their impartiality and reliability, offering comprehensive insights into various software categories. Key factors that make Yellow.ai a standout performer 1. Exceptional user reviews User reviews are the cornerstone ..read more

Introduction In our daily lives, interruptions during conversations are common occurrences. As humans, we adapt to these interruptions, seamlessly shifting between topics while maintaining the flow of the discussion. Now, as technology advances and voicebots become an integral part of our interactions, the ability to handle interruptions is crucial for creating natural and human-like conversations with these AI-powered bots.  Why is interruption handling critical for voicebots? In the world of communication, interruptions are not disruptions but rather an essential aspect of dynamic and e ..read more

Gone are the days of robotic replies and lengthy implementation times. With the recent rise in Generative AI capabilities, Conversational AI platforms are now capable of having more advanced human-like conversations, while eliminating the need for coding conversational workflows and training the NLP. This is due to the use of powerful large language models (LLMs) that are leveraged by these conversational AI platforms. LLMs are at the forefront of Generative AI due to their ability to generate relevant and contextual text. However, they have limitations when it comes to meeting the high standa ..read more

In this struggling economy, businesses are seeking ways to help them maximize ROI and reduce costs. The answer to this is Conversational AI to automate the interactions with customers, all the while reducing manual efforts.  However, a significant obstacle faced by businesses in adopting these virtual assistants is out-of-context or false responses from the bots. Technically this challenge is known as out-of-distribution (OOD). Detecting and handling such OOD responses is crucial for improving user interactions, providing correct information, ensuring system robustness, and enabling gener ..read more

One of the biggest challenges for marketers is creating content that resonates with their target audience. Marketers need to balance their content creation efforts with their available resources, including time, budget, and team members.  The marketing landscape is constantly changing, and with so much content available online, it is no easy task to constantly churn high-quality content that is: a) creative, b) consistent with the brand, and, most importantly, c) resonates with the audience. Meet YellowG’s AI Content Engine YellowG’s AI Content Engine leverages generative AI for template ..read more

Our recent launch of YellowG, the industry’s first generative AI-powered conversational automation platform for enterprises, has invited a lot of market traction and has redefined a new standard for conversational automation in terms of delivering human-like, delightful and fulfilling conversations. One of the key salient features of YellowG platform is the Goal-based Conversations  powered by generative AI. Before we understand what Goal-based Conversations are, let’s take a quick look at the key challenges with many of today’s AI bot conversations. Challenges with traditional bot conver ..read more

The launch of YellowG, the industry’s first Generative AI-powered conversational automation platform for enterprises, was a significant achievement in the field of conversational AI. It marked a new standard for automation, delivering highly accurate and human-like interactions. The revolutionary aspect of YellowG is its Zero Setup experience. In stark contrast to traditionally time-consuming AI implementations, Zero Setup enables businesses to roll out AI-powered bots in seconds, literally, without the need for flow design or development. Additionally, businesses can enhance the bot responses ..read more

In the realm of artificial intelligence (AI), the advancements in generative models have opened up remarkable possibilities for human-like text generation and interactive conversations. Language models, specifically Large Language Models (LLMs), have emerged as powerful tools in this domain, revolutionizing the way we interact with AI systems. In this article, we delve into the intriguing world of ChatGPT, Bard, and Bing Chat, three notable chatbots that have captured widespread attention. We explore their unique features, compare their capabilities, and discuss the ongoing competition to ..read more

What are education bots? Education bots, also known as educational chatbots or AI tutors, are AI-powered virtual assistants designed to enhance the learning experience for students. These bots are specifically developed to support educational activities, provide guidance, and facilitate interactive learning. Education bots can be implemented in various educational settings, including schools, colleges, online learning platforms, and educational websites. How do chatbots help in the administration of higher education? Chatbots can be a valuable asset to administrative staff in higher education ..read more

In today’s rapidly evolving marketing landscape, understanding and optimizing the user lifecycle is crucial for businesses to drive growth and success. Marketers spend considerable time and effort manually creating and optimizing user lifecycle campaigns, often facing challenges in personalization, operational efficiencies, and achieving business goals.  However, with the advent of AI copiloted solutions, these challenges can be automated and achieved with higher efficiencies. Problems with current solutions in the market Lack of visualization or understanding of customer lifecycle Platf ..read more