Wondering which Formilla alternative can boost your live chat experience? If Formilla isn’t delivering the exceptional customer engagement your business deserves, it’s time to explore more options. I’ve handpicked the 11 most compelling alternatives for 2024,  each offering a unique blend of features and capabilities. From enhanced automation to superior analytics and multi-channel support, these... The post Best Formilla Alternatives: Top 11 Picks for 2024 appeared first on Chat Blog ..read more

The chatbot market is expected to skyrocket to USD 20.81 billion by 2029. However, implementing chatbots isn’t always smooth sailing. From managing expectations to tackling tech hurdles, there are multiple chatbot implementation challenges that come along the way. But don’t worry, every challenge has a solution! In this guide, we will explore the 5 most... The post 5 Common Chatbot Implementation Challenges & Their Solutions for 2024 appeared first on Chat Blog ..read more

Imagine if banking was as easy as texting—thanks to banking chatbots, it is! These smart assistants are changing how banks interact with customers. Banking chatbots tackle everyday tasks, answer questions, and offer support around the clock. Plus, they make complex banking tasks simpler and refine customer service.  Whether customers need help with transactions or account... The post How to Get Started With Banking Chatbots: A Detailed Guide for 2024 appeared first on Chat Blog ..read more

A multilingual chatbot is more than just a luxury—it’s a necessity in today’s global market! Nowadays, businesses are tapping into the power of multilingual chatbots to take customer interactions to a whole new level. In fact, a recent survey states that 69% of customers prefer chatbots that provide instant multi-language support, reflecting the growing demand... The post Multilingual Chatbot Guide: Break Language Barriers & Delight Global Customers appeared first on Chat Blog ..read more

Outstanding customer service sets you apart, and today’s business owners have the perfect tool to deliver it: White-Label Chatbot! Now, you must be wondering what’s so special about it. Well, a white-label AI chatbot allows you to integrate advanced automation while keeping your branding front and center. So, why delay? Let’s quickly explore how this... The post White Label Chatbots – Know the Benefits, Features & Tools appeared first on Chat Blog ..read more

Kommunicate is a popular platform well known for its AI-powered customer support automation capabilities – thanks to its live chat and chatbot tools. But if you’re like me, wondering whether there are some other options that offer almost similar features… well, you chose the right blog to start with. As someone who has used several... The post 11 Kommunicate Alternatives for Customer Support Automation in 2024 appeared first on Chat Blog ..read more

HelpCrunch is a popular customer support and engagement software, which I believe a lot of you already know. But is it the best option you can have on the market? Probably not. You see, there are plenty of HelpCrunch alternatives that offer better features, and some of them even come at an affordable price.  Here, have a first glance at the 10 best alternatives to HelpCrunch – HelpCrunch Alternatives Best For Pricing Starts From ProProfs Chat 24/7 Delightful Customer Support With AI Chatbots $19.99/operator/month Free Plan available. REVE Chat Omnichannel Customer Engagement $12 ..read more

It’s been quite some time since humans invented chatbots.  Thanks to advancements in Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP), these bots have become smart enough to understand the customer’s intent and emotions.   From a point where even the most expensive chatbots couldn’t solve anything beyond basic customer queries, today’s free AI chatbots are more capable and play a significant role in customer support and engagement. “…44 percent of respondents appreciate the help of chatbots in finding product information before the act ..read more

As a chatbot enthusiast, I’ve built bots using numerous platforms, including BotsCrew. It’s a great tool, but different projects require different strengths.  Maybe you need a platform that excels in intricate conversation design, or perhaps seamless integrations are your priority.   The good news?  There are lots of fantastic BotsCrew alternatives waiting to be explored. In this blog, I’ll share my top picks for BotsCrew alternatives and competitors, drawing on my experience with various chatbot builders. Tool Best Use Cases Starting Cost ProProfs Chat 24/7 Delight ..read more

In the past decade, I’ve witnessed a fascinating transformation in healthcare.  For instance, earlier people spent a lot of time trying to schedule appointments or decipher confusing medical bills. But thanks to healthcare chatbots, these struggles are a thing of the past. These virtual assistants are making waves, offering patients instant access to information and simplifying everyday healthcare tasks.  As a part of the live chat industry, I have witnessed immense growth in the potential of chatbots, especially in the medical field.  So, here’s a blog that unveils the amazing ..read more