After building a business and creating an exceptional product or service, accepting payments should be the easy part. However, integrating payment systems can often be complex, time-consuming, and incredibly frustrating, particularly if you’re trying to integrate into multiple systems or other solutions, such as accounting or stock tracking software ..read more

Switching payment providers can feel daunting. Despite more than half (52%) of SMBs indicating that they would be open to switching payments providers, our research showed that many do not know how to do so, or how to ensure they’re choosing a payments provider that can meet their needs. Businesses are often also hesitant to switch due to concerns about cost, complexity, and poor customer support during the process1. Worries about excess downtime or unexpected delays or problems mean many decide to stick with their current provider, despite the fact that this may mean losing out on bette ..read more

In the fast-paced and dynamic world of veterinary medicine, every aspect of running a practice demands attention, including payment solutions. As we step into 2024, the need for veterinarians to optimise their payment processes and veterinary payment systems has become more crucial than ever. Despite this, our recent research showed 69% of veterinary practices are still using traditional acquirers, usually the payments provider recommended by their high-street bank that they set up their business with, meaning they are often missing out on better systems, technology, and value, impacting not ..read more

2024 promises to be a dynamic year for insurance brokers, with evolving client expectations, technological advancements, and regulatory changes shaping the landscape1. To stay ahead of the curve, brokers need to be adaptable and innovative, especially when operating in a market that is predicted to become more competitive with a reduction in retention2. With 48% of insurance businesses concerned about complying with new regulations standards and 33% concerned about providing good customer service, it’s clear businesses are looking for methods to meet the guidelines of increased transparency ..read more

Reconciliation can often be a long and arduous process but keeping financial records in check is crucial to understanding the performance of your business and running it successfully. Reconciliation is essential for detecting discrepancies, preventing errors, and ensuring the integrity of your financial data. However, many businesses find themselves grappling with the complexity of this task ..read more

In 2023, research from Equifax showed that the total value of refunds and charge disputes could be as high as £13.2 billion per year in the UK, having a significant impact on UK businesses1. Chargebacks can be a significant challenge for business owners, impacting profitability and causing frustrations for their customers. With a chargeback rate of more than 1%, resulting in additional fees, fines, and warnings that can lead to the business’ ability to process card transactions being revoked by card schemes, chargebacks must be taken seriously2. Understanding the causes and implementing proac ..read more

In the ever-changing landscape of fintech, it’s vital that payments companies are able to adapt quickly in order to ensure their customers have access to cutting-edge developments that can support their business growth ..read more

As technology continues to redefine the way we conduct financial transactions, understanding the importance of payment partnerships has never been more critical for the success of businesses providing software and solutions to merchants. Partnership is a fundamental part of providing their customers with cutting-edge technology and easy-to-use systems that support their success. It's a key driver for growth, customer satisfaction, and operational efficiency, taking the onus off of the businesses themselves and offering greater choice in terms of solutions.   ..read more

If I had to pick my main takeaway from 2023, it would be the importance of maintaining access to cash. As mobile payments become the cornerstone of everyday transactions, we’re simultaneously seeing more than three million people in the UK rely on cash for their day-to-day payments. In fact, in September of this year, cash use grew for the first time in a decade. To avoid these individuals being left behind, our industry has a duty to enable financial accessibility and inclusion in the days, weeks, and years ahead. The UK government shares this belief, with new regulation coming into play tha ..read more

At the end of 2022, I had been with Cashflows for seven months and had only just begun implementing change across the business. Now we're here at the end of 2023, feeling very much like time has flown, and I want to take this opportunity to take a moment to reflect on how far we have come over the course of the past year ..read more