In the vast landscape of leadership – whether as a corporate executive, manager, or team leader – the role of a coach extends far beyond titles and ranks. Regardless of where you stand on the professional ladder, the opportunity to teach and coach holds profound significance. Your words, actions, and guidance can be unexpectedly impactful for those within your sphere. As a leader poised for advancement or someone already navigating the executive realms, be mindful – they are watching. Your team is observing, listening, and following your lead. Embrace the multifaceted nature of leadership, whe ..read more

In the intricate realm of corporate leadership, feedback serves as the compass steering both performance and employee attitudes. Great leaders, akin to skilled coaches, understand the nuanced dance between formal and informal feedback, realizing the profound impact of everyday conversations on overall performance. Informal feedback, conducted through daily, casual conversations, holds the power to shape employee mindsets positively. Yet, the research underscores that the effectiveness of formal feedback often falters if not preceded by meaningful engagement through informal channels. Many of u ..read more

In the vast landscape of corporate endeavors, it’s not uncommon to find ourselves a mile and a half downstream on a project, feeling lost and frustrated despite investing time and effort. Great leaders, especially those infused with hospitality, anticipate this scenario and strategically plan to navigate it effectively. The foundational step in this strategic planning is the establishment of SMART goals – specific, measurable, achievable, relevant, and time-bound. While the concept of SMART goals has been around since 1981, its relevance remains unwavering. The acronym, introduced by George T ..read more

In the intricate world of large companies, strategic planning charts the course, but effective coaching steers the ship. According to Gallup research, a mere 25% of employees feel that their managers provide meaningful feedback, and only 21% believe their performance is managed in a motivating way. Bridging this gap requires leaders to not only set SMART goals but also to strategically coach their teams towards excellence. Leaders who embrace hospitality in leadership recognize the importance of investing quality time in their teams. The key lies in planning strategically, starting with SMART ..read more

In the realm of leadership within large companies, the profound impact of grace and generous explanations takes center stage. Drawing inspiration from a timeless story, the key to sustaining relationships and fostering a thriving work environment lies in embracing grace in action. Picture a couple married for over fifty years, weathering each other’s faults and hang-ups. When asked about the secret to their enduring love, the husband’s response unveils the essence of grace: “For everything the other person does that you may not agree with, come up with the most generous explanation, accept it ..read more

In the intricate race to make a lasting impact, the true leaders in large companies understand that grace emerges as the ultimate frontrunner. While power and money play their roles, grace takes the first-place podium, embodying qualities such as kindness, elegance, and compassion that define a leader worthy of followership. Unlike power, which often confines its positive impact to a select few, and money, which can purchase material possessions but not genuine love or happiness, grace stands out as a free and universally accessible force. It precedes the ascent to power or wealth, as individu ..read more

In the dynamic realm of large corporations, fostering an extraordinary workplace culture hinges on the strategic implementation of grace and graceful leadership. The transformative impact of extending grace, asking for and receiving it, and embodying gracefulness resonates deeply, making every team member feel genuinely important. When grace becomes a cornerstone of leadership, it transcends expectations and cultivates a sense of significance. This unique and special approach creates an atmosphere where positive sentiments like being remarkable, exceptional, and important prevail. The ripple e ..read more

In the vast realm of corporate discourse, the phrase “I think” has become a commonplace crutch, uttered repeatedly across boardrooms, conversations, and classrooms. Yet, its risk lies in the assumption that others inherently value our thoughts or consider us credible sources on any given matter. To emerge as a leader, one must transcend the “I think” trap. Instead, invite collaboration and open dialogue by replacing it with the empowering question, “What do you think?” This simple shift in conversation transforms potential arrogance into inclusive leadership. Success often stems from individua ..read more

Understanding the purpose of an organization is more than a mere concept; it’s a catalyst that unites individuals in a shared mission. This truth, although simple, often gets overshadowed and dismissed. Teams sometimes find themselves going through the motions, lacking positive energy and a sense of purpose at work. The solution lies in ensuring everyone is not only aware of the organization’s overarching purpose but also understands their individual roles in bringing it to life. For substantial contributions from your team, delve into the depth of their comprehension regarding the organizatio ..read more

In the bustling world of corporate responsibilities, a thirty-two-year-old middle manager found herself facing a challenging task. This dynamic professional worked for a rental car company in a corporate, regional role supporting Operations Managers and frontline associates across multiple locations. Her mission was to instill knowledge, provide guidance, and ignite motivation to maximize sales in every transaction. One day, unforeseen circumstances led the District Manager to enlist his skilled Sales Performance Manager to run the operational show due to tight staffing. Recognizing the import ..read more