Follow on LinkedIn Follow @danfiehn Attending the Insurtech Insights event in London in 2024 was a thought-provoking experience. It offered excellent networking opportunities and a first-hand look at the pulse of the insurance technology industry. With over 6,000 attendees, the event was a bustling hub of activity, where familiar faces were as abundant as the new connections being forged. AI Solutions Galore: Navigating the Flood Unsurprisingly, a standout observation was the sheer number of AI-powered Insurtech vendors. The ground floor was abuzz with booths, each showcasing innovative ..read more

How do you determine which strategic planning approach is right for your organisation? In a world where change is the only constant, selecting the right strategic planning approach can be the difference between success and stagnation. Understanding the nuances of these strategic planning approaches is crucial because it empowers leaders to make informed decisions that optimise resources and drive innovation and sustainable growth in an ever-evolving business environment. This week’s feature article explores the intricacies of each strategy, offering insights to help you align your planning w ..read more

Making a Difference with Digital Sustainability Practices: Your Actions in the Workplace Matter. In today’s rapidly digitalizing world, the environmental impact of our online activities cannot be overlooked. For IT and business leaders in 2024, prioritising digital sustainability practices is crucial to mitigate this impact, blending technology with eco-conscious habits. This exploration underscores the importance of digital sustainability, demonstrating how strategic changes in our digital routines can drive substantial environmental benefits and positioning it as a key responsibility for f ..read more

Introduction   In the dynamic world of insurance, the claims landscape is undergoing a significant transformation, propelled by the wave of technological advancements that show no signs of slowing down. As we look towards the future, claims technologies in 2024 are at the forefront of this evolution, promising to revolutionise how claims are managed, processed, and resolved. These innovations streamline operations and elevate the customer experience to new heights of speed, transparency, and personalisation. At the forefront of this revolution are key technological pillars such as Artifi ..read more

Have you ever thought about why accountability matters in creating a successful workplace? Most of us agree that accountability is key to a successful workplace, a fact that becomes even more vital as we set our annual goals. But sometimes, managers unintentionally set barriers that limit their teams. This week, we’re highlighting a Harvard Business School article on why accountability matters and how to foster a thriving team environment. It’s a must-read, offering quick, impactful insights. ?   This Week’s Top Reads: 3 Ways Generative AI Is Making Our World A Better Place The Import ..read more

Peter Drucker’s ‘The Effective Executive’ reinforces the essential role of discipline in creating a meaningful impact. This book is my constant source of inspiration. Remarkably, Drucker penned it in the 1950s, yet most of his insights remain remarkably relevant today. As we embark on a new year, with fresh goals in sight, mastering time management is the ultimate path to success. Drucker illuminates three straightforward steps to unlock your full potential and achieve unparalleled effectiveness. The question is: Are you taking control of your time and making the most of every moment? ? &nbs ..read more

Question: Is sustainable cost reduction possible whilst rolling our enterprise agility? As we navigate the budget season, doing more with less is a perennial challenge which spans the ages. However, viewed differently, this presents an opportunity to exercise creativity and unconventional thinking. In these constraints lies the canvas for innovative solutions that can propel us to victory. Consider the transformative power of enterprise agility — refining delivery, choosing projects wisely, and breaking free from the diminishing returns trap. The question is: can you overcome the challenges ..read more

How can you master productivity when you are so busy? False urgency could be the problem. This week’s feature article from Harvard Business Review really resonated with me. Throughout my career, I have experienced periods of intense work. However, upon reflection, I have realised that much of the urgency I assign to tasks is actually false. It’s easy for you and your team to get caught up in a perpetual fire drill mode. The relentless chaos of false urgency can affect morale, well-being, and overall performance. It’s worth a read!  ? This Week’s Top Reads: Building Adaptable Organizat ..read more

Are you focused on making business value the heart of your data programs? Navigating the complexities of implementing data programs in an organisation can be challenging. It’s easy to get caught up in the hype around data solutions and AI products, focusing on technological capabilities rather than creating business value. This week’s featured article serves as a poignant reminder of the imperative to consistently prioritise business value as the cornerstone of our data initiatives. ? This Week’s Top Reads: Data Visualization: Presenting Complex Information Effectively Know Your Audience ..read more

Have you recognised the hidden dangers concealed within your systems? It always amazes how swiftly a system can develop issues that, if left unaddressed, will impact the future of the business. Deciding whether to modernise or replace can be challenging, particularly when balancing day-to-day business demands. Various factors need consideration, including the system’s age, functionality, and how well it meets current and future needs. I found the feature article a great read and an excellent reminder of how complex the world we’ve created actually is. ? This Week’s Top Reads: Traditional A ..read more