The highly anticipated AutoTech Investments Summit (ATI) is back, poised to bring together industry leaders, innovators and investors for unparalleled networking and insights. Set to take place on June 10, 2024, at the prestigious Ritz-Carlton in Marina del Rey, this event promises to be a catalyst for driving innovation and growth in the automotive technology sector. In collaboration with CXAUTO, ATI will host an exclusive one-day summit and VIP dinner on Monday, June 10, before CXAUTO begins on Tuesday, June 11. Attendees will have the unique opportunity to participate in both ..read more

By Jim Gustke, vice president of marketing at Ooma In the dynamic realm of auto dealer operations, the importance of Voice over Internet Protocol (VoIP) technology cannot be overstated. As we venture into 2024, seven key VoIP trends are poised to revolutionize the way auto dealers communicate, collaborate and, ultimately, succeed. From streamlining customer relationship management to facilitating real-time sales interactions, these seven trends aren’t just technological advancements — they’re potent drivers propelling auto dealerships toward unparalleled efficiency and productivity across all ..read more

Raceway Kia of Freehold has once again been recognized as one of the top-performing Kia dealerships in North America. The dealership has been named a two-time winner of the Kia President’s Club award, an honor reserved for only the most outstanding Kia retailers. The Kia President’s Club award is given to dealerships that have achieved the highest overall sales volume and provided exceptional customer satisfaction. Out of nearly 800 Kia retailers, only 40 are selected to be a part of this exclusive group. This recognition is a testament to Raceway Kia’s commitment to provid ..read more

The best way to teach people effective critical thinking is to teach them how to write. What makes this difficult is that while it is easy to discern good writing, it takes a significant effort to correct and help someone build good writing (and thinking) habits. Typically, when teaching a new or bad writer how to write, the problem is not that they did something wrong, it’s that they did everything wrong. It is not helpful to tell them that, so you have to point out the few things they did half-right and teach them everything else. This is expensive and time consuming to do. Maybe you had gre ..read more

Magid has announced the company is switching away from the traditional process of manufacturing micro-foam nitrile coated gloves, which wastes an enormous amount of drinkable water.  Just one 40-foot container of traditional micro-foam nitrile coating uses an entire year’s worth of drinking water for 688 people, the company reported. The company proudly stated that its GP102 general purpose work glove’s foam nitrile palm coating uses no drinking water at all. Magid is putting this new coating onto a glove shell that’s made with 90% recycled GRS-certified yarn and packaged in 100% rec ..read more

Orbee, a customer experience middleware for the automotive industry, announced an integration with EMG, a streaming advertising measurement and optimization solution for the automotive industry. This integration makes it easy for dealership groups with internal agencies to bring these burgeoning channels in-house and to activate complex advertising audiences and journey-based advertising through streaming campaigns on connected television and radio. With streaming channels becoming increasingly prevalent for audience engagement, dealerships must tap into this channel to reach their in-market c ..read more

In this Auto Success Executive Spotlight interview, host Brian Ankney speaks with Tim James from Flick Fusion. Tim discusses his background in video conferencing and how it has evolved over the years. He emphasizes the importance of utilizing video technology in the automotive industry, particularly in sales and service. “Set your sales team up to win. Give them the tools they need to be the best they can be.” Tim explains how video can enhance the customer experience by providing model-level test drive videos and VIN-specific inventory videos. He also discusses the benefits of live video stre ..read more

When you use your scan tool to look at live data from an ADAS or other module, have you ever asked yourself how “live” the data really is and the path it took to be displayed as a value on your scan tool’s screen? The data you are looking at might be processed by one module, shared by another module and go through a gateway module to talk to your scan tool. How does it do it? Serial data buses. Vehicle “data bus” units help to solve this dilemma by eliminating additional wiring and the need for multiple sensors. In the auto repair world, the term used to describe the design, layout and behavio ..read more

In the dynamic world of digital marketing, selecting the right agency is key to your brand’s success. However, the path to finding a suitable partner is filled with potential pitfalls. Here’s a complete guide to identifying the red flags that signal a digital marketing agency might not be the right fit for your business. Let’s dive in and make sure your next partnership propels you toward success, and not distress. 1. Vagueness is the first alarm bell. When you ask for details about their strategies or past campaigns, and their answers are as clear as mud, that’s a huge red flag. A trustworthy ..read more

Audi Napa Valley is the newest addition to the Fairfield Auto Mall. It will open on May 1, 2024 in temporary quarters at Volkswagen of Fairfield until its new, permanent facility opens next spring at 2775 Auto Mall Parkway. This is Fairfield Automotive Partners’ third California dealership. The joint venture is between the Denver-based, family-owned Schomp Automotive Group and Third Set Partners, a family-owned African-American business. Fairfield Automotive Partners also owns and operates BMW of Fairfield and Volkswagen of Fairfield. Audi Napa ..read more