We've previously posted about the current series of Super User Development Sessions offered in the weeks leading up to Connect Care Launch 8 on May 4, 2024. This week's 1-hour webinar, on Tuesday April 16, 2024 (12:00, via Microsoft Teams), is facilitated by Bruce Wright, focusing on managing In Basket and other in-system communication workflows (e.g., Sticky Notes, Secure Messaging, Pools). Participants wanting to follow-up on some of the communication topics are encouraged to check related resources: Slides: In Basket & Communications Guide: In Basket Best Practices ..read more

For those helping prescribers joining Connect Care for Launch 8, a business card format (easy to reprint) can be an easy handout.  Card: Launch 8 CMIO Supports ..read more

We've previously posted about the current series of Super User Development Sessions offered in the weeks leading up to Connect Care Launch 8 on May 4, 2024. This week's 1-hour webinar, on Tuesday April 9, 2024 (12:00, via Microsoft Teams), is facilitated by Marinus van der Westhuizen, with a focus on reviewing orders for interfacility transfers (IFTs), external orders in Continuing Care, and therapy plans. Participants are encouraged to check related resources: Manual: Patient Movement - Interfacility Transfers Manual: Workflows - Long-term Care Manual: Therapy Plans Par ..read more

We've previously posted about the current series of Super User Development Sessions offered in the weeks leading up to Connect Care Launch 8 on May 4, 2024. This week's 1-hour webinar, on Tuesday April 2, 2024 (12:00, via Microsoft Teams), is facilitated by Darren Hudson, and focuses on in-system dictation and voice-activation with Dragon Medical One (DMO) and mobility apps.  Participants are encouraged to check related resources: Manual: In-System Dictation - DMO Manual: Voice Commands Slides: SU Development Session - Mobility and DMO Participants may wish to review pa ..read more

We've previously posted about the current series of Super User Development Sessions offered in the weeks leading up to Connect Care Launch 8 on May 4, 2024. This week's 1-hour webinar, on Tuesday March 26, 2024 (12:00, via Microsoft Teams), is facilitated by Echo Enns, and focuses on prescriber expectations of one another for a safe, efficient, and effective clinical information system experience. Participants are encouraged to check related resources: Manual: Norms and Compacts Manual: Minimum Use Norms Manual: Documentation Norms Manual: Communication Norms Manual: Ord ..read more

We've previously posted about the current series of Super User Development Sessions offered in the weeks leading up to Connect Care Launch 8 on May 4, 2024. This week's 1-hour webinar, on Tuesday March 19, 2024 (12:00, via Microsoft Teams), is facilitated by Rob Hayward, and gives an initial orientation, including review of resources and communication aids of particular value to Super Users. Participants wanting to follow-up on some of the topics covered are encouraged to check related resources: Slides: Super User Orientation Webinar recordings: SharePoint Resource List ..read more

Super Users help peers by promoting readiness activities, supporting training and providing “at the elbow” peer help prior to, during and immediately following launch. Super Users grow their own capacity through supplemental training, self-help resources and participation in a Community of Practice. A new series of Super User development sessions is offered in the weeks leading up to Connect Care Launch 8, beginning March 19, 2024. With the exception of the final session (Super User boot camp), these 1-hour Microsoft Teams webinars are all at 12:00-13:00. The focus is on Super User needs ..read more

To access support information on common issues arising post-launch, there are two easy options: Get MS Teams, join "Launch 7 Support" For Connect Care Launch 7, the CMIO will be using Microsoft Teams as a platform to support communication among Trainers, Super Users, resident Super Users, and CMIO staff. A comprehensive "Launch 7 Support Team" has been created and has been populated with Channels for each specialty training track. To use MS Teams for launch support, navigate to Launch 7 Support - MS Teams.  Once there, you can post a question, say hello, or respond to an existing discu ..read more

Super Users, Medical Informatics Leads and others supporting prescribers for Launch 7 will find the "Connect Care Launch Incident Management Branch" (CCLIMB) shared workspace an invaluable resource. Although many entries relate to operations supports (and the Manual launch support page remains a go-to for prescriber supports), the CCLIMB information is particularly useful for discovering meeting and on-call schedules. Insite: CCLIMB Shared Workspace   Manual: Launch Supports ..read more

We've previously posted about the current series of Super User Development Sessions offered in the weeks leading up to Connect Care Launch 7 on November 5, 2023. The last of the series will be integrated into the Super User all-day boot camp that runs Friday November 3, 2023, and is facilitated by Bilal Mir, Karmon Helmle, and David Pincock. The boot camp will focus on launch supports and tools that Super Users can leverage to help Launch 7 users.  The first session of the day (orientation) will be at 09:00-10:00. Orientation will be followed by track-specific bre ..read more